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Multiple issues with new drone
426 12 2017-12-11
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Awesome-DOP
lvl.2
United Kingdom
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Hello all,

Purchased a new P4P+ last week and the following issues have happened straight from the box.

  • Upon turning on wouldnt see any of my WiFi networks ( would see neighbours ) even thou i have 2.
  • finally connected controller to my phone hotspot
  • registered but then no connection to drone
  • upgraded all firmware in both controller and drone.
  • drone now seen by controller and will fly but no picture from camera. NO SIGINAL in red top left of the screen. camera works and records just no picture to controller.


Have tried changing channels and WIFI bands but no luck. also have turned off all wifi at my property in case of interference still no luck.

nothing but trouble. Any of you experenced similar?


2017-12-11
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Nebuchadnezzar
Captain
Flight distance : 2385246 ft
Spain
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did you tried reinstall the app ?
2017-12-11
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Hellsgate
Captain
Flight distance : 1991555 ft
Australia
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Try checking for update on the controller i believe there is a bit of a sequence for doing the updates if you dont get it right then it kinda plays up a bit.
2017-12-11
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hallmark007
Captain
Flight distance : 5631942 ft
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Ireland
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Try a different lead.
2017-12-11
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Awesome-DOP
lvl.2
United Kingdom
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its the plus model so no lead.
2017-12-11
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hallmark007
Captain
Flight distance : 5631942 ft
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Ireland
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Awesome-DOP Posted at 2017-12-11 05:19
its the plus model so no lead.

Oops sorry senior moment..
2017-12-11
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Awesome-DOP
lvl.2
United Kingdom
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hallmark007 Posted at 2017-12-11 05:21
Oops sorry senior moment..

no problem.

So just updated controller firmware to latest version and now no connection between drone and controller.

used dji assistant 2 to reset controller firmware and will now see drone but still no camera feed.

think i have a bad one.
2017-12-11
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Rodger8
Captain
Flight distance : 15812070 ft
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United States
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If you have an IOS Device try using that in place of the Crystal Sky and start from scratch. If successful then attach your crystal sky.
2017-12-11
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Awesome-DOP
lvl.2
United Kingdom
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Rodger8 Posted at 2017-12-11 06:11
If you have an IOS Device try using that in place of the Crystal Sky and start from scratch. If successful then attach your crystal sky.

crystal sky?
2017-12-11
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Kneepuck
Captain
Flight distance : 275102 ft
United States
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Start up order can be a factor for some reason.  I use, turn on r/c.  Turn on aircraft.  After they are connected, green light on r/c, then I connect device.
2017-12-11
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$gambino$
First Officer
Flight distance : 1563980 ft
United States
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Guys he has plus model.
2017-12-11
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$gambino$
First Officer
Flight distance : 1563980 ft
United States
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Can u factory reset the plus tablet itself?
2017-12-11
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Rodger8
Captain
Flight distance : 15812070 ft
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United States
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Crystal Sky, another device for viewing   
2017-12-12
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