plugowski
lvl.1
Flight distance : 113488 ft
Poland
Offline
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DJI Thor Posted at 2017-12-12 23:15
Hi, I review your post again. You mentioned that the drone and gimbal work properly when you test it indoor, right? How about the temperature outdoor? The working temperature is 32° to 104° F ( 0° to 40° C ), so if it is lower than this temp, it may be the factor, but I can't 100% confirm. You can try to test flying with the gimbal cover to see if the issue persists.
For the DJI Care Refresh, is there any impact damage to the drone before? I think you are in a dilemma, so you can try to send an email to to confirm first.
I tried with and without gimbal cover and problem still exists, I tried yesterday fly in temperature about 9*C but wind was litte bit stronger (about 7m/s). Again problem was only outside, when I tested drone in my flat picture is steady without any problems, no jello effect etc. As I said, problem exists since the first flight
What should I send on that email? Approval video or question about possibility to buy that insurance? If I'll buy it it will be possible to repair or exchange drone in Europe? |
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