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Gimbal buzzing sound HELP
1806 10 2017-12-11
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Username1043
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Sweden
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I have just gotten my Phantom 4 Advanced. I turned it on, and immediately noticed a loud buzzing sound coming from the gimble of the aircraft. It also vibrates slightly, and the gimbal gets pretty warm after some time. I was very confused, and did not know what to do as this was my first drone. I checked to see if the firmware was all up-to-date, which it was. I looked around on the internet to see if I could find any fixes for this, but I could not, even though some others had a similar problem.
I would appreciate it very much if anyone knew a fix for this, or if I should send it back to my seller.

Please reply and ask if I missed any details and you are willing to help!
Thank you!
2017-12-11
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Username1043
lvl.1

Sweden
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I found a video showing exactly what happens:
2017-12-11
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Marcelo Nannig
lvl.2
Flight distance : 383602 ft
Chile
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There is a beta firmware that resolve that....ask to any admin
2017-12-12
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Username1043
lvl.1

Sweden
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Ok guys I found the issue. After some looking around on the internet and further inspection of the aircraft, I figured out that the noise comes from the fan in the aircraft. It seems as if the fan is vibrating against the body of the aircraft, which seems to be a design failure. I hope they fix this on their next model.
Good luck guys!
2017-12-13
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi sir, for this issue, please kindly PM me with your DJI email account so I can forward you a beta to try. Thank you.
2017-12-13
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bernardren07
First Officer
Flight distance : 48445 ft
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Singapore
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DJI Thor Posted at 2017-12-13 03:10
Hi sir, for this issue, please kindly PM me with your DJI email account so I can forward you a beta to try. Thank you.

hi. Can i know what is the numbers of version beta? I still thinking of p4 pro or p4 adv. I felt p4 adv is more cheaper than pro but no 5.8ghz. i think it not matter. As long as i want is 4k 60fps only
2017-12-13
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DJI Thor
Administrator
Flight distance : 13602 ft
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bernardren07 Posted at 2017-12-13 07:06
hi. Can i know what is the numbers of version beta? I still thinking of p4 pro or p4 adv. I felt p4 adv is more cheaper than pro but no 5.8ghz. i think it not matter. As long as i want is 4k 60fps only

Hi, there will be a small word "Beta" if it is the beta firmware. Yeah, sometimes 5.8GHz might avoid some interference in the same condition when compare Phantom 4 Pro with Phantom 4 Adv, coz many WiFis are using 2.4GHz. It depends on your personal needs.  And both of them support 4K 60fps at H.264, no worries.
2017-12-15
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josephayay
lvl.2
Philippines
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DJI Thor Posted at 2017-12-13 03:10
Hi sir, for this issue, please kindly PM me with your DJI email account so I can forward you a beta to try. Thank you.

Hi! I have the same problem. Please check this link.
https://forum.dji.com/thread-126434-1-1.html

It seems Diana forgot to send me the beta firmware. Can help me on this? Thanks.
2018-1-1
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DJI Thor
Administrator
Flight distance : 13602 ft
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josephayay Posted at 2018-1-1 03:28
Hi! I have the same problem. Please check this link.
https://forum.dji.com/thread-126434-1-1.html

Hi Joseph, DJI Diana had helped to forward the beta, no worries. Please kindly check your account and update it. Hope it helps.
2018-1-1
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Pardal-Voador
lvl.3
Flight distance : 989281 ft
Brazil
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DJI Thor Posted at 2018-1-1 22:18
Hi Joseph, DJI Diana had helped to forward the beta, no worries. Please kindly check your account and update it. Hope it helps.

Hi Thor,

Can you share this beta for me?   piriquito_p4a@outlook.com

I asked Diana but i can't find the updated in my account.

Thanks
2018-1-11
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DJI Thor
Administrator
Flight distance : 13602 ft
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Pardal-Voador Posted at 2018-1-11 03:41
Hi Thor,

Can you share this beta for me?   

Sorry for the late reply due to the long days off. I had forwarded the beta, please check. Let me know if you haven't received it. Thank you.
2018-1-19
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