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Unable to pair Osmo with huawei P8 Lite (ALE-L21)
2388 9 2017-12-12
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hmarhmar
lvl.2
Poland
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I have a problem with the huawei p8 lite. I can not pair it with osmo mobile. In the dji application I can see the phone but can not connect (connecting ... and that's it). The manual attempt to pair my osmo phone ended with error. 'I checked on three different huawei p8 lite phones and it's the same. Any ideas?
2017-12-12
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hmarhmar
lvl.2
Poland
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I forgot to add that osmo with other phones is easy to connect (eg samsung A3, iPhone, ZTE)
2017-12-12
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DJI Mindy
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Flight distance : 7 ft
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Hello Sir, sorry for the inconvenience caused, may I know the Bluetooth version of your Huawei P8 lite? We request 4.0 and above.
Did you also close the Bluetooth of other devices when connect to Huawei P8 lite?
2017-12-12
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hmarhmar
lvl.2
Poland
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Looking at https://www.devicespecifications.com/en/model/b95e33c3 or https://www.gsmarena.com/huawei_p8lite-7201.php or http://consumer.huawei.com/pl/phones/p8-lite/specs/ we have bluetooth v4.0. Android 6.0 is installed in the phone. Nearby there is no other phone or device with bluetooth enabled.
2017-12-13
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DJI Mindy
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hmarhmar Posted at 2017-12-13 00:33
Looking at https://www.devicespecifications.com/en/model/b95e33c3 or https://www.gsmarena.com/huawei_p8lite-7201.php or http://consumer.huawei.com/pl/phones/p8-lite/specs/ we have bluetooth v4.0. Android 6.0 is installed in the phone. Nearby there is no other phone or device with bluetooth enabled.

Thank you for your quick update, since this mobile phone is not in our compatible list, the compatibility may be hard to be guaranteed, please inform me the APP version and firmware version firstly, we will feedback to our engineers, thank you.
2017-12-13
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hmarhmar
lvl.2
Poland
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Sorry for the delay. I checked my osmo and so: firmware V1.6.0.80 and application: DJi GO v 3.1.23 (652_go3_gpPhone).
2017-12-15
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paiva
New
Finland
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hmarhmar Posted at 2017-12-15 03:42
Sorry for the delay. I checked my osmo and so: firmware V1.6.0.80 and application: DJi GO v 3.1.23 (652_go3_gpPhone).

I have exactly the same issue.  I  tried different order of activating bluetooth, upgrading firmware (it was the most recent already), uninstalling and reinstalling DJI Go, both versions (pre 4 and 4) several times. Login with my drone account, no luck. Then created a new account for Osmo Mobile, no luck either. It is stuck at Connecting...
Nothing helps. Finally tried to pair with my iPad Pro 10.5 and it was instant success. But I cannot install iPad Pro to Osmo phone holder. And do not want to buy another phone to operate Osmo.Details: Huawei P8 Lite, model: ALE-L21, Android 6.0, firmware version: ALE-L21C432B602 (the most recent). Osmo firmware as mentioned above.


2017-12-16
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hmarhmar
lvl.2
Poland
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DJI Mindy Posted at 2017-12-13 05:48
Thank you for your quick update, since this mobile phone is not in our compatible list, the compatibility may be hard to be guaranteed, please inform me the APP version and firmware version firstly, we will feedback to our engineers, thank you.

Hello. Did you find out something?
2018-1-22
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DJI Mindy
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hmarhmar Posted at 2018-1-22 03:16
Hello. Did you find out something?

Sorry Sir, you didn't reply to my post directly and your update was missed, I sincerely apologize for that.
DJI GO v3.1.26 for Android is being released in stages, please update at your earliest convenience when it is available for you and let me know if the issue persists, thank you very much.
2018-1-23
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MariOso
lvl.1
Poland
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I have the same problem with my p8lite. There is no solution yet :/
2018-7-26
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