Hi everyone,
I got my Mavic Pro today and ordered two separate packages the second one containing an extra battery and charger. I opened the package today and there was a phantom 3 battery inside I talked with dji in online chat and they said I’d receive an email. I still have not received anything from them and was wondering if this has happened to any of you?

Hi sir, sorry for your case. Could you please provide me with your order number so I can check the details first? And for the email, could you please provide me with your email address what you used for contacting our support? I will also help to check first. Thank you so much.

Do I post it here?

djiuser_g6H44OF Posted at 2017-12-14 19:05
Do I post it here?

You can PM me with the order number as well as the email address. Thank you.

Just sent one

Got your PM and noted with thanks. I had informed the proper team to take care of and they had replied your email. Could you please provide us with the photos of the package that you received? Please reply to the email directly. Thank you for your cooperation.

I sent them another email containing the photos
Thanks

djiuser_g6H44OF Posted at 2017-12-14 20:10
I sent them another email containing the photos
Thanks

Thank you, the relative team will help to address it accordingly. Please kindly wait patiently.

Replied to me 12 hours ago, going to check the warehouse... waiting to hear back from them.

Still waiting on a reply, they should’ve heard back from wharehouse by now.