Jyunte
First Officer
Flight distance : 2103150 ft
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DJI Thor Posted at 2018-2-2 21:26
The threads need to be posted in the specific column and it will be better to follow up. All customers on the forum who go to this topic will be able to read your thread. We all want to do the best to solve your issue and make our best to improve our service. Your case has forwarded to the designated team, please wait patiently and hope your kind understanding of the forum rules.
DJI Thor,
When will DJI fix this?
This thread has been in the Service forum for MONTHS and DJI has *not* followed up on it at all. This is recent video from the FIFTH Mavic Pro you sent me, ALL of which have the exact same drifting problem. The total forward distance flown was less than 100 yards, yet the Mavic Pro started drifting to the right almost immediately. and would have collided with the trees on the right, had I not stopped it. Don't ask me if this problem always happens at the same location - this was over 1,000 miles from my normal flying locations. It happens EVERYWHERE. Don't ask me for flight logs - I gave you flight logs months ago and DJI did nothing with them.
"Your case has forwarded to the designated team, please wait patiently"
I've been waiting patiently... I've waited many months and tried 5 replacement aircraft, and still DJI has not addressed this issue.
(Info on video: Four attempts were made to simply fly forward and climb over the building, a distance of less than 100 yards. In each attempt, the Mavic Pro drifted severely to the right. In one attempt, the aircraft almost collided with a tree. In the last attempt, constant course corrections were made in order to keep the aircraft flying "straight". Due to the amount of drift varying over time, these constant course directions are very obvious and make the resulting footage useless. IMU, Compass and Controller calibrations were all done before the flights. The aircraft was flown in several different locations, and exhibited the same drifting in each location.)
https://youtu.be/KXvcif44gug
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