djiuser_AkPEPtl
lvl.1
Flight distance : 19341 ft
Chile
Offline
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Hi !
I had the same issue with my computer after fotmatting it, but I solvet it in windows 8.1 (and some people have it in win10)
Computer cannot recognize the drone because you don't have the "CDC Serial" driver. So you must have it to connect drone to DJI Assitant.
Ok, the main problem is that DJI's driver are not signed digitally, so, windows above win8 will not allow to you to install it.
You have to unlock it in the start up of windows. Here you have how to:
https://www.howtogeek.com/167723 ... l-unsigned-drivers/
After you did this you can install the driver.
You have to connect your drone on, and go to control pannel and hardware, you will see the CDC Serial with a yellow triangle with a !
Here you have to manually install the DJI driver as ussual.
The driver is in the DJI Assistant directory. In my computer is in = (C:/program files(86)/DJI Product/DJI Assistant/Drivers/winusb/(here you have to choose your OS if is 64x or 32x)/(and here you have the files you need)
With the RC, since .18 DJI Go update I have problem to connect to my phone when is 3G/4G internet connection, if I disable it I can connect to my phone without problem to the RC's Wi-Fi
I hope this can help you.
Sorry my bad english, is not my first language
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