P4PCommander
lvl.3
Flight distance : 1153681 ft
United States
Offline
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DJI Thor Posted at 2018-1-5 20:37
Hi there, DJI Assistant 2 can't update the firmware of the P4P controller. If the RC keeps flashing green/red light, it can be solved by connecting the RC to the app and update again. In your case, if the app can not connect to the RC, please try to restart the RC, change another connecting cable and try again. If it doesn't help, try to reset the RC by this way: power on the RC, press C1+C2+shutter, shut the RC down and power it on, then connect the app and check for the update. See if it helps.
Thanks but I have done those things too. App won't see the controller at all, not on an Ipad nor on a Samsung tablet. How else do we force the update?
Update Part 2:
Turns out the controller I just received back with what is supposed to be a working HDMI module, does work, but only with the cover off. With the cover on, the USB port is NOT making a connection which IS WHY DJI GO 4 and DJI Assistant 2 did not see it.
SO DJI, what's the fix now?! You sent me a controller that I can only use with the cover off of the HDMI module which means I still cannot use the HDMI port because it is ON THE COVER. SO what's the fix!?!??!?!?!? |
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