Braveheart
 lvl.1
Canada
Offline
|
DJI Thor Posted at 2018-1-8 01:25
Hi there, I suspect you are using Phantom 3 SE, right? Flight distance sometimes relates to the flight environment, we would suggest that you fly the drone in an open wide area. Check the antennas position of the remote controller. Distance should be greater than height during flight, and please make sure the remote controller’s antennas are positioned parallel to and are pointed towards the aircraft, you can refer to the tutorial below. If the transmission is very laggy, please check the WiFi settings, avoid the interference. If it doesn't help, please provide me with the screenshots of your firmware info (About on General Settings), the transmission interface, and the flight controller data from the drone, I will help to forward to our engineers to confirm, thank you.
https://www.youtube.com/watch?v=P7M9JtfVwQE
Thanks but its the new firmware thats causing the issues, from what has been mentioned all over the net. Yes Phantom 3 SE brand new 1 week ago, now grounded. My RC has only 1 antenna not 2. I believe there is 2 hidden in the RC. I am in the counrty not the city and have acres and acres of unobstructed flying. No chance of interferance anywhere. Please, we need this firmware looked at and updated. In Canada I should get FCC and now I cant. 4km drone?? May as well put a string on it....sorry but this is really frustrating. 1000 dollar drone, brand new, now sitting in a box as I can't trust its saftey anymore..... |
|