hi, I need help!!!!
I can not connect my osmo mobile with my motoZ, I can not get the BT to connect, my phone recognizes to the osmo and when I put connect is there without being able to connect
in the BT list of the motoZ appears but no pair
I downloaded the latest firmware via DJI Assisten 2
I tried with another phone the huawei P8 phone and it works without problems
Could you tell me what I can do to solve this problem?
Thank you
Alejandro

Hi, Alejandro, may I know the Bluetooth version of your motoZ?
Did you close the Bluetooth of other devices when you connect to Osmo Mobile?
Please try to remove Osmo Mobile in your Bluetooth list and connect it in DJI Go APP again.
Besides, when you connect to Huawei P8, please try to enter Gimbal Settings to close ''Mobile detect'' and then try motoZ again.
Please let me know if the problem persists.

I'm having a Bluetooth problem also.  This morning I used my osmo mobile with my ipone 7plus.  it worked fine.   I saw there was an update for the Osmo mobile, downloaded and installed the update now my Bluetooth does not work at all.  it connects and disconnects, tried connecting on phone and on app with no success.  It only happened after the latest update.  totally sucks, wish I had not updated it.

DJI Mindy Posted at 2017-12-24 22:20
Hi, Alejandro, may I know the Bluetooth version of your motoZ?
Did you close the Bluetooth of other devices when you connect to Osmo Mobile?
Please try to remove Osmo Mobile in your Bluetooth list and connect it in DJI Go APP again.

Hi, Mindy !!!
I could follow your steps and I could connect the App to the motoZ but now it connects and disconnects continuosly and the message of strong interference appears
What else can I do?
thx
Alejandro

randito3 Posted at 2017-12-25 12:29
I'm having a Bluetooth problem also.  This morning I used my osmo mobile with my ipone 7plus.  it worked fine.   I saw there was an update for the Osmo mobile, downloaded and installed the update now my Bluetooth does not work at all.  it connects and disconnects, tried connecting on phone and on app with no success.  It only happened after the latest update.  totally sucks, wish I had not updated it.

Hi Randito, are you sure the firmware has been updated successfully?
Please download DJI Assistant 2 in Osmo Mobile Download page to your computer, then connect Osmo Mobile to DJI Assistant 2 via the charging cable and check the firmware status.
Besides, when you run DJI Go APP, please make sure the DJI Go 4 has been closed totally and make sure there is no other Bluetooth interference.
Thank you.

fansae970a7a Posted at 2017-12-27 07:55
Hi, Mindy !!!
I could follow your steps and I could connect the App to the motoZ but now it connects and disconnects continuosly and the message of strong interference appears
What else can I do?

Alejandro, thanks for the update.
Please check my post in 5#, thank you.

DJI Mindy Posted at 2017-12-28 22:18
Alejandro, thanks for the update.
Please check my post in 5#, thank you.

hello Mindy
I downloaded last firmware via DjiAsisten2 in my post #1
the app Djigo4 was cloused when could the phone to the osmo, that was chequed!!!
the connection tests were made in the middle of the garden away from the house, I think it is an incompatibility between the 7.1.1 of the android and the djigo apll since with the version 5.1 it works well
I'm waiting
very happy new year for you and I wish you a prosperous year 2018

fansae970a7a Posted at 2017-12-29 05:01
hello Mindy
I downloaded last firmware via DjiAsisten2 in my post #1
the app Djigo4 was cloused when could the phone to the osmo, that was chequed!!!

Thanks for your time to do the test and share with us.
MotoZ is not in our compatible list, maybe there is a compatibility issue.
Happy New Year and have a nice holiday.