The status for my DJI Spark has been "Shipped" for about two days now but there's still no Tracking Number?

No worries, that's just how their site works, it happened to me and I've seen a few other threads about it. Definitely misleading, but you will get a tracking number soon.

Brambleman Posted at 2017-12-22 12:43
No worries, that's just how their site works, it happened to me and I've seen a few other threads about it. Definitely misleading, but you will get a tracking number soon.

I have another question, do you know if it's shipping already or is it still in a warehouse somewhere

I have found dealing with dji , when tracking number arrives you can receive next day, hopefully you will get it very soon.

hallmark007 Posted at 2017-12-22 13:20
I have found dealing with dji , when tracking number arrives you can receive next day, hopefully you will get it very soon.

Wow, I see you have arrived in Sweden already! I wish you a great time there with hopefully great flight opportunities and great footage for us to watch. And for the delivery notifications I have made the same experiences as you. At the end it can go fast, but one has to bear in mind as well that at Christmas time the courier services a slightly overloaded too.

JC0826 Posted at 2017-12-22 13:05
I have another question, do you know if it's shipping already or is it still in a warehouse somewhere

My shipment was sitting in a warehouse still. You don't receive the tracking number until they actually create the label. Even then, my tracking number showed for over a day that it still wasn't picked up by the courier. But, this was at the height of the Black Friday Sale launch and took about 5 business days to arrive from time of purchase, so I imagine my experience was slower than others.

Wachtberger Posted at 2017-12-22 13:28
Wow, I see you have arrived in Sweden already! I wish you a great time there with hopefully great flight opportunities and great footing for us to watch. And for the delivery notifications I have made the same experiences as you. At the end it can go fast, but one has to bear in mind as well that at Christmas time the courier services a slightly overloaded too.

Thanks Watchberger, will be here for a couple of weeks have Mavic Spark Osmo and 70D carried 15 lithium batteries on plane was worried but no problems , was -4 when we arrived flew spark for 10 minutes no problems, so hopefully will get some nice stuff over the holidays.

Wishing you and all yours and all Germans I’ve met here happy Christmas.

Hi there, usually, the customer will receive the tracking number via an email, have you checked your email box? Or you can PM me your order number, I would like to check. Thank you.

DJI Thor Posted at 2017-12-22 20:17
Hi there, usually, the customer will receive the tracking number via an email, have you checked your email box? Or you can PM me your order number, I would like to check. Thank you.

My Order Number was 0013080994738 but I don't remember getting an email about my Tracking Number

JC0826 Posted at 2017-12-23 09:49
My Order Number was 0013080994738 but I don't remember getting an email about my Tracking Number

Sir, per the order number you offered, the package has been shipped by Fedex. I'll PM you the tracking number later. Come back to us if you have any other questions.

Still no Tracking Number on the website but DJI Susan was able to PM it to me, I ordered it on Sunday, Confirmed on Monday, then finally started shipping on Wednesday

JC0826 Posted at 2017-12-24 08:25
Still no Tracking Number on the website but DJI Susan was able to PM it to me, I ordered it on Sunday, Confirmed on Monday, then finally started shipping on Wednesday

Sorry to have kept you waiting, hope you will receive the drone soon, please keep us updated if there is any further problem, thanks for your support to DJI.

DJI Mindy Posted at 2017-12-24 18:48
Sorry to have kept you waiting, hope you will receive the drone soon, please keep us updated if there is any further problem, thanks for your support to DJI.

Is it possible to get my tracking number too? Order No.:0017804170391.

djiuser_Ant@yakcountryTv Posted at 11-27 19:04
Is it possible to get my tracking number too? Order No.:0017804170391.

Hi there, the status of your order has been updated as 'Shipment', you will receive the tracking number very soon, please note the email later.

I received a tracking number but Fed Ex didn't recognize it.  Order #  0011017898098.  The Email said "Shipped" as of 11/25/18  but has not arrived as of 11/29/18.

Bayou7 Posted at 11-29 18:12
I received a tracking number but Fed Ex didn't recognize it.  Order #  0011017898098.  The Email said "Shipped" as of 11/25/18  but has not arrived as of 11/29/18.

Hi Bayou7, we have confirmed that your order has been sent from our warehouse. Due to the large number of orders during the Black Friday promotion period, some orders are backlogged at the FedEx site and not scanned in time, you may not be able to view the routing information properly. We will help transfer your feedback to FedEx for urging. Thank you for your patience and understanding.

I ordered my Mavic PRO one week ago. 5 days ago I received an email saying the package was shipped with a tracking number, today the Fedex page says its still hasn't been shipped I contacted DJI service via email with no response and the CHAT service couldn't help because that was a logistics issue. What should I do? [order number 0018501197482]

DJI Mindy Posted at 11-30 02:20
Hi Bayou7, we have confirmed that your order has been sent from our warehouse. Due to the large number of orders during the Black Friday promotion period, some orders are backlogged at the FedEx site and not scanned in time, you may not be able to view the routing information properly. We will help transfer your feedback to FedEx for urging. Thank you for your patience and understanding.

Thank you for the reply and looking into this.

djiuser_g4FQTQPUmPf0 Posted at 11-30 05:50
I ordered my Mavic PRO one week ago. 5 days ago I received an email saying the package was shipped with a tracking number, today the Fedex page says its still hasn't been shipped I contacted DJI service via email with no response and the CHAT service couldn't help because that was a logistics issue. What should I do? [order number 0018501197482]

We understand how important your order is and we are truly apologize if the tracking number is not reflecting in FedEx site. DJI is already aware of this issue and our logistics team are now doing its best to fix this with them, rest assured that this issue will not be taken for granted. We hope for your kind understanding.

0016994895074 order number shows shipped but no tracking number

fansc2988743 Posted at 5-13 15:43
0016994895074 order number shows shipped but no tracking number

Hi there, the tracking number is available and should have been sent to you via email, could you please double-check your spam folder to see whether you've received it?

It's been a week since my payment was confirmed and yet no track number..should I be concerned?

Mark Gonzales Posted at 5-23 10:32
It's been a week since my payment was confirmed and yet no track number..should I be concerned?

Hi Mark, are you referring to the order of Mavic Mini and DJI Care Refresh on DJI Online store? If yes, it has been shipped and the shipment notice should have been sent to you, I will PM you the order number and the tracking number.

0019983109749 stuck

djiuser_z6AMrWOQNudb Posted at 4-16 14:00
0019983109749 stuck

Hi there, sorry for the inconvenience caused. According to the FedEx tracking information, the scheduled delivery will be Monday, April 19, 2021, by end of the day. We'll help to keep an eye on it. Hope you will receive it soon.