DJI Thor
Administrator
Flight distance : 13602 ft
Offline
|
Hi there, please try the steps below:
1. Please check the network connection. Try to login you DJI account on the official website, if you can log in to the official web, then the network is connecting properly, otherwise, it is the network connecting issue;
2. Please help to confirm which version you are using. Please kindly install the DJI Assistant 2 on the Mavic Pro official website.
3. Try to restart the DJI Assistant 2 for several times and see if it works.
4. If it doesn't help, please help to export the log and we will help to check. Below's the route:
Mac: :~/Library/Application Support/DJI Assistant 2/log
Windows: \Users\…\AppData\Roaming\DJI Assistant 2\upgrade_log
Thanks. |
|