It has been more than a month since I emailed the China address for the replacement drone to be sent to. I have sent follow up emails but get no reply from DJI. Perhaps you can ask them did they take a long vacation and forget about my replacement drone?
Sorry for the late response due to the holiday. This has been forwarded to the designated team for investigation. I'll help you get an update asap.
DJI Susan Posted at 2018-2-27 02:59
Sorry for the late response due to the holiday. This has been forwarded to the designated team for investigation. I'll help you get an update asap.
Replacement drone has been received. Thanks for all your help.