Cannot set up DJI Goggles
1143 5 2017-12-25
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stevenvega8
lvl.1
United States
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Hi all,

I'm trying to set up my new DJI Goggles, but it's not letting me log in to DJI Setup Assistant 2. I verified my account username and password are correct and that didn't work. I created a new account and it still didn't work. All I keep getting is network error (8-5). Any ideas? Are the servers down? Christmas morning is literally the worst day for this to happen...

Thanks in advance
2017-12-25
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BagoDJIoperator
Second Officer
Flight distance : 1077608 ft
Trinidad and Tobago
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Restart the DJI assistant 2, or download the newer verison? Are you using MAC or WINDOWS??
2017-12-25
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stevenvega8
lvl.1
United States
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BagoDJIoperator Posted at 2017-12-25 10:21
Restart the DJI assistant 2, or download the newer verison? Are you using MAC or WINDOWS??

I'm using Mac OS X High Sierra, 10.13.2. I just downloaded it off DJI's website today. I would assume it would be the latest version.
2017-12-25
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stevenvega8
lvl.1
United States
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stevenvega8 Posted at 2017-12-25 11:35
I'm using Mac OS X High Sierra, 10.13.2. I just downloaded it off DJI's website today. I would assume it would be the latest version.

Just figured it out. Was using the wrong cable. I was using the mini HDMI instead of the micro USB port.
2017-12-25
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BagoDJIoperator
Second Officer
Flight distance : 1077608 ft
Trinidad and Tobago
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stevenvega8 Posted at 2017-12-25 11:39
Just figured it out. Was using the wrong cable. I was using the mini HDMI instead of the micro USB port.

Alright sounds good, glad you got it working. enjoy
2017-12-25
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DJI Susan
Administrator
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Hi Steven, nice to know the issue has been figured out. Enjoy it!
2017-12-31
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