Jumper17
lvl.3
Mexico
Offline
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[size=14.6667px]Hi, I just open my (new as advertised) Mavic and the S.N. has an "R" at the end, not "-R" one, and I contacted support. The first one told me it was a refurbished one, told me to contact dealer (B&H) for replacement, 5 minutes later he told me was wrong, made a mistake and my unit was not a refurbished one. So I decided to contact again. The 2nd advisor told me it was refurbished and should send email to [size=14.6667px]support@dji.com[size=14.6667px]. The 3rd one told me it wasn't a refurbished one, as they have the "-R" and mine didn't, but the 4th one told me it was. I need some help here please!!! [size=14.6667px]Thanks in advance and sorry if this post isn't for these section, I'm new.
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