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Phantom 3 SE
647 15 2017-12-27
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fans17ff420d
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Canada
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Hello, I have recently purchased a Pahntom 3 SE, and have been having problems ever since I took the unit out of the box. I cannot seem to get a wifi signal from the remote that is visable on my smart phone device. The phantom 3 is registered and fresh out of the box... any assistance would be appreciated!!
2017-12-27
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ALABAMA
Captain
Flight distance : 10422228 ft
United States
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What kind of phone or tablet?
2017-12-27
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fans17ff420d
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Canada
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ALABAMA Posted at 2017-12-27 13:51
What kind of phone or tablet?

I have tried to see the wifi signal on an adnroid phone (google pixel), iphone(6), and a laptop
2017-12-27
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ALABAMA
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Flight distance : 10422228 ft
United States
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What color is the light under the drone, red or green.?    On the drone, not gimbal
2017-12-27
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fans17ff420d
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Canada
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ALABAMA Posted at 2017-12-27 14:07
What color is the light under the drone, red or green.?    On the drone, not gimbal

2 red lights under the front wings, and flashing green,red,yellow under the rear
2017-12-27
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ALABAMA
Captain
Flight distance : 10422228 ft
United States
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I mean the very small light that you press to relink with controller.  It will be recessed.
2017-12-27
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Geebax
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Australia
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fans17ff420d Posted at 2017-12-27 14:03
I have tried to see the wifi signal on an adnroid phone (google pixel), iphone(6), and a laptop

Please describe what happens when you try and find the WiFi signal.
2017-12-27
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fans17ff420d
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Canada
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ALABAMA Posted at 2017-12-27 14:13
I mean the very small light that you press to relink with controller.  It will be recessed.

it is solid red
2017-12-27
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ALABAMA
Captain
Flight distance : 10422228 ft
United States
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fans17ff420d Posted at 2017-12-27 14:11
2 red lights under the front wings, and flashing green,red,yellow under the rear

I have to go, but if the small light is red,  then you need to link the RC and AC.  Instructions are in manual.  Good luck
2017-12-27
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fans17ff420d
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ALABAMA Posted at 2017-12-27 14:17
I have to go, but if the small light is red,  then you need to link the RC and AC.  Instructions are in manual.  Good luck

okay i will try it thanks!
2017-12-27
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fans17ff420d
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Canada
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Geebax Posted at 2017-12-27 14:14
Please describe what happens when you try and find the WiFi signal.

I power on the remote control, and begin to look for the ssid in my network settings.  Nothing shows up...
initially,  upon first boot, i was able to connect to the remote via wifi, i installed the firmware recommended in the dji app, of which the remote may have been powered off mid update. do you think it may be improperly updated, and if there are any indicators of this?
2017-12-27
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Geebax
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Australia
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fans17ff420d Posted at 2017-12-27 14:43
I power on the remote control, and begin to look for the ssid in my network settings.  Nothing shows up...
initially,  upon first boot, i was able to connect to the remote via wifi, i installed the firmware recommended in the dji app, of which the remote may have been powered off mid update. do you think it may be improperly updated, and if there are any indicators of this?

It may not have installed correctly if the remote powered off in mid-update. But first you need to re-link the aircraft to the RC unit.
2017-12-27
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fans17ff420d
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Canada
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Geebax Posted at 2017-12-27 14:50
It may not have installed correctly if the remote powered off in mid-update. But first you need to re-link the aircraft to the RC unit.

okay, how would i go about that?  i pressed the button on the drone and pulled the wheel left and toggled the left switch until a consistent beep occurred. i have not gone past this process, how long does it usually take to link?
2017-12-27
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Geebax
Captain
Australia
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fans17ff420d Posted at 2017-12-27 15:04
okay, how would i go about that?  i pressed the button on the drone and pulled the wheel left and toggled the left switch until a consistent beep occurred. i have not gone past this process, how long does it usually take to link?

The link button on the aircraft will turn green when it is linked, this should only taske a few seconds. If it has not linked properly, read the manual to make sure you are doing it properly and try again.
2017-12-27
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fans17ff420d
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Canada
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Geebax Posted at 2017-12-27 15:14
The link button on the aircraft will turn green when it is linked, this should only taske a few seconds. If it has not linked properly, read the manual to make sure you are doing it properly and try again.

ehh, okay i will give it another shot!
2017-12-27
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DJI Susan
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Hi there, just to verify, could you see the Phantom WiFi now? If not, please try to reset WiFi, then link RC to see whether it helps. Regarding the failed firmware update, please try again when you connected the APP and make sure the update is successful.
2017-12-28
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