BlueThunder
lvl.1
United Arab Emirates
Offline
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DJI Thor Posted at 2017-12-28 03:44
Sorry to hear about your difficulties. Have you tried to refresh the latest firmware of the drone? If you haven't, you can try and see if it helps. If the issue persists, you might really need to consider sending it back. Please contact for a further help. Thanks.
https://www.youtube.com/watch?v=1Psa4hAImKw&list=PL8-vxWY64sBNIrePb_pR6Rd2Cp8GaKa_i&index=14&t=1s
Thank you for your reply. Unfortunately I've spent the last 2 days downgrading and updating firmware on the AC and RC, all without success in resolving the gimbal issue. Why I spent 2 days doing this? for some strange reason most of the times that I started the firmware downgrade/upgrade my wifi got disconnected (using MacBook Air and D-Link EXO AC1900), I had never experienced internet loss since I bought the router. When sporadically managed to keep the wifi signal alive the downgrade/update will stop at 90% and give me the update error message. As you can imagine these last 2 days have been pretty frustrating! I will now give up and send the AC back |
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