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Strange noise on Gimbal
1152 18 2017-12-28
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josephayay
lvl.2
Philippines
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Hi can you help me on this. There is a weird noise clicking on the gimbal and causes vibration. My drone is 6 days old. I tested it last friday Dec 22. The drone seems okay by that time. Then, today, I was about to fly it again but I noticed that weird sound and vibration coming from the gimbal/camera. Please help me. Thanks.



2017-12-28
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DJI Diana
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Flight distance : 2408 ft

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Did anything happen before, like hard landing? I would recommend you do a gimbal calibration, see if it is better. Please keep us posted.
2017-12-29
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josephayay
lvl.2
Philippines
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DJI Diana Posted at 2017-12-29 23:06
Did anything happen before, like hard landing? I would recommend you do a gimbal calibration, see if it is better. Please keep us posted.

No hard landing, no crashes. The drone was 6 days old.
2017-12-30
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DJI Diana
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josephayay Posted at 2017-12-30 02:37
No hard landing, no crashes. The drone was 6 days old.

Could you please provide me with your DJI Account email? I'll see if I can add a beta firmware to your account. It may be able to solve this issue.
2017-12-30
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josephayay
lvl.2
Philippines
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DJI Diana Posted at 2017-12-30 03:53
Could you please provide me with your DJI Account email? I'll see if I can add a beta firmware to your account. It may be able to solve this issue.

joseph.ayay@gmail.com
2017-12-30
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cyzack
lvl.1
Myanmar
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same problem as mine but the thing nosie coming when the camera looking to down side any helps? my gmail is ykyoungbeatz@gmail.com
2017-12-31
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DJI Diana
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Just checked it, the beta has been added to your account, please check it via DJI Assistant 2.
2018-1-1
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DJI Diana
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cyzack Posted at 2017-12-31 00:26
same problem as mine but the thing nosie coming when the camera looking to down side any helps? my gmail is

Added it, please check it.
2018-1-1
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josephayay
lvl.2
Philippines
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DJI Diana Posted at 2018-1-1 18:56
Just checked it, the beta has been added to your account, please check it via DJI Assistant 2.

Got it! Thanks!
2018-1-2
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Pardal-Voador
lvl.3
Flight distance : 989281 ft
Brazil
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DJI Diana Posted at 2018-1-1 18:57
Added it, please check it.

Dear Diana,

Can you provide me the beta firmware? My account is  piriquito_p4a@outlook.com

My Drone since the last flight is doing a low buzzing sound on the gimbal.

Thanks
2018-1-9
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DJI Diana
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Flight distance : 2408 ft

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Pardal-Voador Posted at 2018-1-9 03:39
Dear Diana,

Can you provide me the beta firmware? My account is  

Added the Phantom 4 Adv beta to your account, please check it.
2018-1-9
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Pardal-Voador
lvl.3
Flight distance : 989281 ft
Brazil
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DJI Diana Posted at 2018-1-9 18:26
Added the Phantom 4 Adv beta to your account, please check it.

Hi Diana,

The beta does not appear in DJI Assistant 2 for me.

Can you check again?

piriquito_p4a@outlook.com

Thanks
2018-1-10
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DJI Diana
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Flight distance : 2408 ft

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Pardal-Voador Posted at 2018-1-10 13:35
Hi Diana,

The beta does not appear in DJI Assistant 2 for me.

Pardal, I've replied your new thread, please check it, the beta will be added to your new account on Monday.
2018-1-12
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Pardal-Voador
lvl.3
Flight distance : 989281 ft
Brazil
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DJI Diana Posted at 2018-1-12 22:53
Pardal, I've replied your new thread, please check it, the beta will be added to your new account on Monday.

Hi Diana,

I've gotten the beta firmware.. It appeared yesterday in my account.

I updated my aircraft and now, everything is ok.

Many thanks.
2018-1-14
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fans83870624
lvl.1
Flight distance : 273228 ft
United States
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I’m having the same issue.  Please add the beta firmware to my account as well.

Acct:   jeremymildred@msn.com

Thanks!!
2018-1-14
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jharris09
lvl.1
Flight distance : 273228 ft
United States
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fans83870624 Posted at 2018-1-14 18:51
I’m having the same issue.  Please add the beta firmware to my account as well.

Acct:   

I have the phantom 4 pro but it makes this same noises!  Is there a firmware update for the pro that will correct this issue?  Thanks!
2018-1-14
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DJI Diana
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Flight distance : 2408 ft

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Pardal-Voador Posted at 2018-1-14 05:42
Hi Diana,

I've gotten the beta firmware.. It appeared yesterday in my account.

Glad to hear that, hope you enjoy it, fly safe!
2018-1-15
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DJI Diana
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Flight distance : 2408 ft

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jharris09 Posted at 2018-1-14 21:43
I have the phantom 4 pro but it makes this same noises!  Is there a firmware update for the pro that will correct this issue?  Thanks!

Well, I'll add the beta firmware to your account within 1 business day, please give it a try.
2018-1-15
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djiuser_TjOSVwKR3Vcz
lvl.1
Poland
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Have the same issue - please add beta version to my account t.barylo@webeco.com.pl
2018-6-10
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