fansb8193034
lvl.1
Flight distance : 4042 ft
United States
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DJI Susan Posted at 2017-12-30 19:27
Sir, I've checked the ticket number you offered 906702, it is a repair case, instead of the SN transfer under DJI Care Refresh. I managed to get the correct ticket number 906072 per the info you login the DJI Forum. May I know has the drone been involved in repair or replacement before? Is there any case number can be tracked? Thanks in advance!
Yes that's is the correct ticket number. The original drone was faulty and was immediately sent back to and replaced by the original seller Amazon. I am trying to transfer the care to the replacement drone. If that is not possible, then let me know what my options are. |
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