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software issues with DJI go and DJI go 4.
1147 3 2017-12-30
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fansb885c69e
lvl.4
Flight distance : 349419 ft
Canada
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Is it possible that there is a conflict between the two apps DJI Go, for my Osmo and DJI Go 4, for my P4. I flew my P4 today and there were all sorts of connection issues. I know the last P4 firmware is buggy but the problems multiplied after I got my new osmo for xmas and was required to install DJI Go for the osmo. I wish the osmo worked with DJI Go 4.
2017-12-30
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DJI Elektra
DJI team
Hong Kong
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Hi, sir. I would recommend you run one of our app in the background instead of running both. If the app crashes, please try to clean the memory of your phone. Thanks for your support.
2017-12-30
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Mari
First Officer
Flight distance : 1308780 ft
Netherlands
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... that's also what I want to know, do we get issues when both versions are installed on the same device? I do not mean  running them at the same time!
2017-12-31
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DJI Mindy
Administrator
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Mari Posted at 2017-12-31 08:03
... that's also what I want to know, do we get issues when both versions are installed on the same device? I do not mean  running them at the same time!

Hi Mari, the two APPs can be installed in the same mobile device, no problem, but we do not recommend to run them together.
2018-1-2
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