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MAvic pro won't update to any of the currently available 3 firmware
1736 6 2017-12-30
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KameronaTm
lvl.2
United States
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I have tried updating the firmware through my android phone, and my mac throu DJI assistant 2.  No matter what I do, It fails every time somewhere around the 44 or 60% uploading mark and wont tell me why.  my battery is fully charged and the usb cable is not getting disconnected.  
2017-12-30
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KameronaTm
lvl.2
United States
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FYI, I have not done a firmware update is probably 6+ months
2017-12-30
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Anthony566
Second Officer
Flight distance : 2488944 ft
United Kingdom
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Raise a support ticket with DJI as they have a beta file that they send out when updating gets stuck.
2017-12-30
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KameronaTm
lvl.2
United States
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Anthony566 Posted at 2017-12-30 18:45
Raise a support ticket with DJI as they have a beta file that they send out when updating gets stuck.

how do I do that?

I am leaving to catch a flight in a few hours!
2017-12-30
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Anthony566
Second Officer
Flight distance : 2488944 ft
United Kingdom
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KameronaTm Posted at 2017-12-30 18:46
how do I do that?

I am leaving to catch a flight in a few hours!

Go here https://www.dji.com/support/product/mavic  and select online support and start a support chat.
2017-12-30
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KameronaTm
lvl.2
United States
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Anthony566 Posted at 2017-12-30 18:52
Go here https://www.dji.com/support/product/mavic  and select online support and start a support chat.

thanks, they are closed so it said to just email them.
2017-12-30
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lannes
First Officer
Flight distance : 4465 ft
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Australia
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Because you missed several  versions of firmware, the step from your installed version to the latest version is too big a gap.

The beta upgrade provides an intermediate version that will allow you then to upgrade to the latest version
2017-12-30
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