Yep I had to make an account to let you know another gimbal is broken out of the box.

My gimbal's behavior is identical to this: and also this

In the second video the guy was able to fix it by removing the counter balance. For me that makes no difference.

I haven't a clue how to use the software, so if I need to use that please give me a step by step guide on how to fix it.

bumping this now