Betamace
Second Officer
Flight distance : 2133 ft
United States
Offline
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DJI Thor Posted at 2018-1-7 23:25
Hi there, for the DJI GO app crash on the Low Battery Mode, if it is possible, would you mind providing me with the crash log? I will forward to our engineers to check, too.
The crash logs of the app need to be exported by iTools, please install iTools on your computer----Toolbox----Advanced Features.
And please also tell me the iOS version of your iPhone, thank you very much.
My above post is purely hypothetical. In light of so many reports of the DJI GO app recent tendency to crash and users pointing the blame on either the app or their display device's OS and overall compatibility, I offered an illustration on what could be the underlining cause; weak batteries and tighter power management in display device software and operating system upgrades. I've never had either version of the GO app crash on any of my devices. And having a fully charged and healthy battery in my display devices could be the reason.
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