DJI Assisstant 2 not recognising DJI Saprk on windows PC
1530 9 2018-1-2
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fansdb2c0d84
lvl.2
Flight distance : 47470 ft
South Africa
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Hi, please could i have some assistance in getting my DJI spark connected to my windows PC through the dji assistant 2. I have the latest version installed which is version V1.1.6 and have reinstalled it sevral times turning off the firewall  to which it still does not recognise my drone (the startup page circle with the usb connecting to the computer and the how to connect inspire 2 still showing whilst the drone is switched on and connected via usb). All firmwares on the drone are up to date as well.

Regards
2018-1-2
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Firehawk989
Second Officer
Flight distance : 198904 ft
Canada
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For me I had to wait quite some time for windows to auto-install all the required drivers via windows update when I first plugged it in to my laptop. After that was done it connected to DJI Assistant. This was on win7.
2018-1-2
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fansdb2c0d84
lvl.2
Flight distance : 47470 ft
South Africa
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Will the same apply to windows 8?
2018-1-2
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Wachtberger
Captain
Flight distance : 261509 ft
Germany
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There has been a post recently here in this forum suggesting that the solution can be found in this document (applicable both for Windows 8 and 10): http://download.support.xerox.co ... nt-Win_8_8.1_10.pdf
2018-1-2
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lannes
First Officer
Flight distance : 4465 ft
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Australia
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fansdb2c0d84 Posted at 2018-1-2 13:18
Will the same apply to windows 8?

You might need to turn off the Windows 8  driver signature enforcement on your pc, as DJI hasn't done this verification of it's drivers with Microsoft

This prevents the drivers from loading which then disconnects the AC from DJI Assistant 2

https://learn.sparkfun.com/tutor ... cement-on-windows-8
2018-1-2
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marlowe
lvl.4
Flight distance : 300932 ft
United States
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Wachtberger Posted at 2018-1-2 14:36
There has been a post recently here in this forum suggesting that the solution can be found in this document (applicable both for Windows 8 and 10): http://download.support.xerox.co ... nt-Win_8_8.1_10.pdf

This is exactly what I had to do for Windows 8.1.
2018-1-2
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DJI Elektra
DJI team
Hong Kong
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fansdb2c0d84 Posted at 2018-1-2 13:18
Will the same apply to windows 8?

Please keep us updated if the solution in 4# does not work. Or you can change a PC and see if it works. Thanks for your support.
2018-1-2
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Nelsonlee
Second Officer
Flight distance : 2779203 ft
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Malaysia
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Latest DJI Assistant 2 version is DJI Assistant 2 v.1.2.0
2018-1-2
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fansdb2c0d84
lvl.2
Flight distance : 47470 ft
South Africa
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Thank you, will give it a try
2018-1-3
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Dichrodave
lvl.3
United States
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I couldn't get it to see my Spark until I connected it with the original cable that came with my Spark.
2018-1-3
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