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604 10 2018-1-2
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Katt981
lvl.3
Flight distance : 104167 ft
United States
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[size=14.6667px]1st... I have tried my spark 3 times today. After it gets about 40 yards out the DJIGO4 App quits on me.
[size=14.6667px]2nd... I am getting an error in the video that I shot. It's reading 1.55 gb in size and it is in mp4 format. However
[size=14.6667px]it is refusing to play on any media player I have. The funny thing is that prior to the video I shot a small one just holding the drone inside and it plays just fine.
[size=14.6667px]I am running the DJIGO4 App version 4.1.22

[size=14.6667px]I have not tried it with the OTG cable as of yet.
[size=14.6667px]Any insight would be of great assistance.
[size=14.6667px]Thanks
[size=14.6667px]Katt
2018-1-2
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Cookster670
First Officer
Australia
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I had similar issues.

I updated my iphone IOS and updated to Spark firmware 800 (haven't gone to 900 due to all the reports I keep reading of fly away's)

It stopped happening after that.  I suspect it was IOS related, but as I did multiple things, can't be sure
2018-1-2
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Katt981
lvl.3
Flight distance : 104167 ft
United States
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Cookster670 Posted at 2018-1-2 13:20
I had similar issues.

I updated my iphone IOS and updated to Spark firmware 800 (haven't gone to 900 due to all the reports I keep reading of fly away's)

Thanks for the response. I am going to see what comes about here before going to a different version.
I do have the video issue taken care of though. (I failed to stop the video so it could finalize before shutting down the drone)
2018-1-2
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Cookster670
First Officer
Australia
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If you're on an apple device, you should definitely go to the latest IOS version and see how that goes.

2018-1-2
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DJI Elektra
Administrator
China
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Katt981 Posted at 2018-1-2 14:30
Thanks for the response. I am going to see what comes about here before going to a different version.
I do have the video issue taken care of though. (I failed to stop the video so it could finalize before shutting down the drone)

Katt, what is the model of your device? Please follow the advice in 4# and keep us updated. Thanks.
2018-1-2
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Katt981
lvl.3
Flight distance : 104167 ft
United States
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DJI Elektra Posted at 2018-1-2 22:22
Katt, what is the model of your device? Please follow the advice in 4# and keep us updated. Thanks.

LG Stylo 3 Plus running android 7
2018-1-3
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S-e-ven
Captain
Flight distance : 5831237 ft
Thailand
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For the video
live555.com/drones/DJI-Phantom-2-Vision+-video-fix/

You could stop the video recording , before switching of the drone. Next time
2018-1-3
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DJI Elektra
Administrator
China
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Katt981 Posted at 2018-1-3 06:06
LG Stylo 3 Plus running android 7

In your case, please provide a screenshot or video for further check. Just to verify, did you try to change a mobile device?
2018-1-5
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Katt981
lvl.3
Flight distance : 104167 ft
United States
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DJI Elektra Posted at 2018-1-5 00:45
In your case, please provide a screenshot or video for further check. Just to verify, did you try to change a mobile device?

I have the issue settled... Thanks
2018-1-5
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S.J
Captain
Flight distance : 322454 ft
Kuwait
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exit from internet. You will get your range .
2018-1-5
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DJI Elektra
Administrator
China
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Katt981 Posted at 2018-1-5 06:55
I have the issue settled... Thanks

Glad you solve the problem. Have a nice flight!
2018-1-8
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