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New Mavic owner questions
689 7 2018-1-2
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Whosin
lvl.4
Flight distance : 56109 ft
Canada
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Hi all,

Got Mavic Pro last week and still learning. I have several questions and hope you can assist me :
* How does the photos/footage stored? Some photos stored directly in my phone (BlackBerry PRIV) and some went to cache. Some went to DJI go account.  Saw one video stored in my phone and wouldn't play. Any setting that i need to set?

* Any tips for long distance flight? (not VLOS)

* Anyone have gps tracker? will it give interference?
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Thanks all


2018-1-2
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Anthony566
First Officer
Flight distance : 2488944 ft
United Kingdom
Offline

If you have not done so already take a look at the following

GO4  https://store.dji.com/guides/dji ... 66784&pm=custom

Mavic full manual https://www.dji.com/mavic/info#downloads

And this is a very useful site lots of very good information here.

http://www.mavichelp.com/Mavic-Pro/

2018-1-2
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Pictures will be stored a cached version in your DJI GO 4 app editor, as well as in the drone's SD card, if you have enabled Auto Sync HD Photo, the original pictures will be stored. If you had enabled Video Cache, the cached video of the transmission feed will be saved in Editor, and original video will be on the SD card. If you are not able to watch the video, if you watch the playback on the app, it might because that you are shooting a high resolution, if you are watching the video on the Editor, please provide me with the screenshot of the app.
For long distance flights, please choose an open, wide environment with good GPS signal and less interference. The position of the antennas is also important. And I suggest that you manage the long-distance flying when you are more familiar with the drone.
2018-1-2
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Whosin
lvl.4
Flight distance : 56109 ft
Canada
Offline

Anthony566 Posted at 2018-1-2 18:17
If you have not done so already take a look at the following

GO4  https://store.dji.com/guides/dji-go-4-manual/?clickaid=vw4Nlrv6WCsqn970iKhbtRpOcpBZVZWT&clicksid=3c678ea3434ee12d71cc955251d2700a&clickpid=366784&pm=custom

Thanks man.. Read the manual several times and the manual has very limited info..  and no dji go setup at all..
2018-1-3
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Whosin
lvl.4
Flight distance : 56109 ft
Canada
Offline

DJI Thor Posted at 2018-1-2 19:39
Pictures will be stored a cached version in your DJI GO 4 app editor, as well as in the drone's SD card, if you have enabled Auto Sync HD Photo, the original pictures will be stored. If you had enabled Video Cache, the cached video of the transmission feed will be saved in Editor, and original video will be on the SD card. If you are not able to watch the video, if you watch the playback on the app, it might because that you are shooting a high resolution, if you are watching the video on the Editor, please provide me with the screenshot of the app.
For long distance flights, please choose an open, wide environment with good GPS signal and less interference. The position of the antennas is also important. And I suggest that you manage the long-distance flying when you are more familiar with the drone. https://www.youtube.com/watch?v=P7M9JtfVwQE

Thanks Thor
Where to setup below Sync? DJI go? still couldn't find it.. Need your direction.  Thanks.

enabled Auto Sync HD Photo
enabled Video Cache



Pictures will be stored a cached version in your DJI GO 4 app editor, as well as in the drone's SD card, if you have enabled Auto Sync HD Photo, the original pictures will be stored. If you had enabled Video Cache, the cached video of the transmission feed will be saved in Editor, and original video will be on the SD card. If you are not able to watch the video, if you watch the playback on the app, it might because that you are shooting a high resolution, if you are watching the video on the Editor, please provide me with the screenshot of the app.
2018-1-3
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DJI Susan
Administrator

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Whosin Posted at 2018-1-3 05:49
Thanks Thor
Where to setup below Sync? DJI go? still couldn't find it.. Need your direction.  Thanks.

Whosin, Auto Sync HD Photo is an option in Camera Settings. You will find it under the wheel gear icon. Regarding the video cache, you can check from here: General Settings>enable Cache During Video Shooting.
2018-1-3
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Whosin
lvl.4
Flight distance : 56109 ft
Canada
Offline

DJI Susan Posted at 2018-1-3 18:23
Whosin, Auto Sync HD Photo is an option in Camera Settings. You will find it under the wheel gear icon. Regarding the video cache, you can check from here: General Settings>enable Cache During Video Shooting.

Got it.. Thanks Susan
2018-1-4
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DJI Susan
Administrator

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Whosin Posted at 2018-1-4 05:42
Got it.. Thanks Susan

You are welcome! Feel free to contact us if you have more questions.
2018-1-4
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