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How to properly contact DJI support?
1315 2 2018-1-3
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nnX
lvl.2
Flight distance : 1123048 ft
Croatia
Offline

Hi!

I just received four deformed Mavic Pro Platinum low noise 8331 propellers and was trying to contact DJI online support.

However; online support is unavailable, evethough it is Wednesday 3:00PM (GMT+1) (see picture), with follow up message; "
If you have any question, please send us an email through
". After filling in all the data in the online-email-form and clicking submit ->  blue "SUBMIT" button has changed to "LOADING..." and it just stays like that for past 30 minutes and submits nothing...

So question is - how do one properly contact DJI support?

P.S.
Like this?

Cheers!








2018-1-3
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
Offline

We apologize for the inconvenience caused, have you tried again to reach out our online chat? You can send email to support.eu@dji.com directly as well.
May I know if the problem persists? Thank you.
2018-1-6
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TRIDIB DEBBARMA
lvl.1
Offline

Hi, i am from India.Give me the email address for repiar in my country.
2018-8-16
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