DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, sorry to hear about the crash, for Dji Care Refresh Express, users need to pay for the charge first then send the drone back, or you can apply for the regular DIJ Care Refresh process. And PayPal should be used for DJI Care Refresh Express, sorry to tell it doesn't support other payment at the moment. The replacement drone will be new or equivalent to new. In your case, I suggest that you can apply for the regular, we will send you the shipping label first. Thank you.
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