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Spark Controller Hardware Malfunction. Help?!?!?
2604 6 2018-1-6
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DroneDash6
lvl.1
Flight distance : 24314 ft
United States
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I got my Spark for Christmas. Everytime I try to fly since a week ago, I get the error message shown in the picture below. I have relinked my Spark over and over and nothing makes the message go away. When I try to fly is says no image transmission signal. Please somebody help me?!?!?!
E5814534-DF57-458B-90B8-31434BE4AD30.png
2018-1-6
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fans7bc9d40e
lvl.1
Flight distance : 89721 ft
Lebanon
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Did you tried to reset both aircraft and cotroller and pair them again
2018-1-6
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Wachtberger
First Officer
Flight distance : 261509 ft
Germany
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The text of the error message is quite clearly telling you what to do, just do it I'd suggest ;-)
2018-1-7
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Bright Spark
lvl.4
Flight distance : 22129 ft
United Kingdom
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You might just check if a button or similar is stuck,  unlikely but I 've known it on other things.
2018-1-7
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Bright Spark
lvl.4
Flight distance : 22129 ft
United Kingdom
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PS you could at least fly with your phone pending repair.
2018-1-7
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A CW
Captain
Flight distance : 13838848 ft
  • >>>
United Kingdom
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All the FW refreshes in the world won't fix what is clearly a hardware defect - raise a ticket and ship it back to DJI for replacement.
2018-1-7
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DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Please try to restart the RC for multiple times, if the error persists, please send it back, we will take care of it. Please fill in some info on our online repair link of our official web and then send it back. Here is the link: https://repair.dji.com/en/SelfRepair/Area
We will do our best to help this out. Thank you.

2018-1-7
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