Spark Broken Arm
6514 16 2018-1-9
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djiuser_p59CFtg
lvl.2
Flight distance : 20928 ft
United Kingdom
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Guys. just got back from a skiing holiday, with a broken drone.

The arm has snapped off.

any ideas how much this will be to repair / where to send it.

i live in the UK, STOKE. and i dont have DJI refresh. i know. ..

Thanks guys.
2018-1-9
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Driftbox
lvl.2
Flight distance : 20928 ft
United Kingdom
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/Users/adamstanley/Downloads/IMG_4324.JPG
2018-1-9
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hallmark007
Core User of DJI
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Ireland
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Driftbox Posted at 2018-1-9 08:13
[view_image]/Users/adamstanley/Downloads/IMG_4324.JPG

Contact dji support start a case they will arrange shipping your spark will go to Netherlands should take 7/10 days to repair.
2018-1-9
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DJI Mindy
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Sorry to read about the crash accident, please fill in online repair request form in our website and the shipping label will be sent to you if your location is qualified.Once local repair team receives the drone, the invoice will be sent to you after evaluation.
You can check the price of main parts here for reference: https://repair.dji.com/repair/price-inquiry
2018-1-9
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semenick96
lvl.1
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Canada
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I had a similar crash, needed a new motor, bottom half of body, and light for the motor. It came to $200 for parts and labour in Canada. I sent to an authorized shop not DJi cause they had a faster turn around time
2018-1-9
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mooreheadproduc
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United Kingdom
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I broke the arm off my Mavic the other month and sent it to Heliguy in the UK they were really good, quick and painless service. And they are DJI verified
2018-1-10
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Driftbox
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Brilliant. Thanks for the response guys. This is how the forum should be !!.

Also one issue. I do not have a receipt. Will that effect any of them ?.  Thanks.
2018-1-10
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Driftbox 7
lvl.2
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Pics of the drone. All motors seem to be working fine. Turning with no resistance.
009C9DAC-E1FB-4832-82C7-87044823E310.jpeg
2018-1-10
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S.J
Second Officer
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Kuwait
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Driftbox 7 Posted at 2018-1-10 06:13
Pics of the drone. All motors seem to be working fine. Turning with no resistance.

Actually a Loctite SuperGlue 795/796 will do the job perfectly but then if it is under warranty, you can give it to DJI
2018-1-10
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Adriano Araujo
Second Officer
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Brazil
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semenick96 Posted at 2018-1-9 18:56
I had a similar crash, needed a new motor, bottom half of body, and light for the motor. It came to $200 for parts and labour in Canada. I sent to an authorized shop not DJi cause they had a faster turn around time

200 USD or CND?
2018-1-10
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Adriano Araujo
Second Officer
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Brazil
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S.J Posted at 2018-1-10 07:06
Actually a Loctite SuperGlue 795/796 will do the job perfectly but then if it is under warranty, you can give it to DJI

Had a crash this week (first in 6 months). Broken arm too. Superglue. Flying great since!! =)



2018-1-10
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S.J
Second Officer
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Kuwait
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Adriano Araujo Posted at 2018-1-10 07:34
Had a crash this week (first in 6 months). Broken arm too. Superglue. Flying great since!! =)


that is some extensive damage !.  I am surprised super glue worked there
In your case I would recommend using the M-Seal or QUICK Fix Steel which is very premium product and cheap too.
2018-1-10
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Driftbox 7
lvl.2
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It is under Warrenty ?. Is it free if under Warrenty ?.
2018-1-10
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Arcicorsa
lvl.4
Flight distance : 235892 ft
Czechia
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You can buy new here https://www.ebay.com/itm/Genuine ... :g:5TwAAOSwj99aINEP
2018-1-10
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S.J
Second Officer
Flight distance : 322454 ft
Kuwait
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Arcicorsa Posted at 2018-1-10 09:50
You can buy new here https://www.ebay.com/itm/Genuine-New-Dji-Spark-Drone-Middle-Frame-Body-Shell-Cover-Replacement-Parts/302549315353?hash=item4671582f19:g:5TwAAOSwj99aINEP

buying the frame is easy. fixing the components is another hell !
2018-1-10
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Arcicorsa
lvl.4
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S.J Posted at 2018-1-10 09:59
buying the frame is easy. fixing the components is another hell !

For somebody, yes, for some no ;-) .. On youtube is lot of videos how to and according to the video it can handle anyone who does not have both hands left ..
2018-1-10
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semenick96
lvl.1
Flight distance : 21854 ft
Canada
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Canadian! plus some for shipping  
2018-1-21
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