bjr981s
Second Officer
Flight distance : 139698 ft
Australia
Offline
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DJI Mindy Posted at 2018-1-12 04:08
John, I'm so sorry to read on the post, I'm afraid the CrystalSky must be sent in for repair service, please contact our support to start a ticket and send in at your earliest convenience. The team will take care of it and get it fixed, sorry again for the inconvenience caused.
Hi Mindy,
My CrystalSky Ultra-bright Screen failed today mid flight Mavic 2 Pro. The backlight failed. Hurray for RTH.
It has less than 2 Hours usage but is 10 months old. I assume that its still under warranty.
I would likes some advice seeing that this appears to be a major persistent problem, HW fault. Will you Refund or Fix.
I don't want to be caught in 2 months time if its fixed and fails again and be out of warranty. Can you advise if the repairs will actually fix this issue?
Cheers Brian
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