Please select Into the mobile phone version | Continue to access the computer ver.
Spark Controller QR code damaged
8545 37 2018-1-14
Uploading and Loding Picture ...(0/1)
o(^-^)o
fansb5d9524a
lvl.1
United States
Offline

The QR code on the back of my DJI Spark controller is partially rubbed off and will no longer scan. Is there any way to obtain the QRcode?

Thanks,
Joe
2018-1-14
Use props
Samuel Bona
Second Officer
Flight distance : 236102 ft
United States
Offline

Can you send us a picture.
2018-1-14
Use props
DJI Elektra
Administrator
China
Offline

Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.
2018-1-15
Use props
fansb5d9524a
lvl.1
United States
Offline

Samuel Bona Posted at 2018-1-14 18:43
Can you send us a picture.

2018-1-15
Use props
Tviscomi
Captain
Flight distance : 106699 ft
  • >>>
United States
Offline

No worries...even if the QR wasn't "rubbed off" it doesn't scan 99% of the time.
2018-1-15
Use props
Samuel Bona
Second Officer
Flight distance : 236102 ft
United States
Offline

`What you need to do is input the information manually. Turn on the remote to pairing mode, and then pair it to the DJI spark. Then go into your wifi settings and pair with the remote, you will need the password on the back.
2018-1-15
Use props
Fenit2000
First Officer
Flight distance : 100279 ft
United States
Offline

The scanning method never worked for me.I thought it was an issue with my iphone until I looked it up here and saw that others had experienced the same issues. Neither the AC or RC scans work (at least for me), just connect manually. Good luck !
2018-1-15
Use props
hallmark007
Captain
Flight distance : 5467513 ft
  • >>>
Ireland
Online

Tviscomi Posted at 2018-1-15 05:34
No worries...even if the QR wasn't "rubbed off" it doesn't scan 99% of the time.

It’s much better since last update.
2018-1-15
Use props
SOUNDWAVE439
Second Officer
Flight distance : 115597 ft
United States
Offline

You don't need the qr anyways
2018-1-15
Use props
fansb5d9524a
lvl.1
United States
Offline

DJI Elektra Posted at 2018-1-15 01:17
Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.

Hello, I sent the requested serial number to you via Personal Message.
2018-1-17
Use props
DJI Elektra
Administrator
China
Offline

fansb5d9524a Posted at 2018-1-17 19:23
Hello, I sent the requested serial number to you via Personal Message.

Thanks for your update. I would reply you in the PM.  
2018-1-21
Use props
Shaun Ewell
lvl.1

Offline

Samuel Bona Posted at 2018-1-14 18:43
Can you send us a picture.

Hi i dont have the password for my controller and and log on to it
2018-7-21
Use props
Shaun Ewell
lvl.1

Offline

Samuel Bona Posted at 2018-1-14 18:43
Can you send us a picture.

Hi i dont have the password for my controller and and log on to it
2018-7-21
Use props
Shaun Ewell
lvl.1

Offline

Shaun Ewell Posted at 2018-7-21 09:45
Hi i dont have the password for my controller and and log on to it

Hi there this is the controller
IMG-20180721-WA0002.jpeg
2018-7-21
Use props
Shaun Ewell
lvl.1

Offline

Is the controller password the same as the drones password as mine says its the wrong code.
2018-7-21
Use props
Shaun Ewell
lvl.1

Offline

This is the original drone passwaord
IMG_0212.jpg
2018-7-21
Use props
kolindji
New

Philippines
Offline

Hi I had the same problem with my faded QR Code. I cannot connect my Spark to the remote using the app from my phone without the QR code to scan. I attached the picture of my remote. I really appreciate someone that could help me with this.
2019-4-4
Use props
Tallrandal
lvl.1
United States
Offline

I too have had the QR code rub off on my controller. How did other resolve this?
2019-4-22
Use props
Rizza Corpuz
New

Philippines
Offline

DJI Elektra Posted at 2018-1-15 01:17
Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.

hi sir, i have the same problem and this is the serial no. of my drone SN:0ASDE940B100PH. Attached is the picture of my qr code that was rubbed. Please have it checked sir,thank you. If you were able to check it sir, please email me at rizza.corpuz1992@gmail.com. Thank you.
2019-6-17
Use props
Tentoes
Captain
Flight distance : 584944 ft
United States
Offline

If you did not change it, the remote pw is 12341234
2019-6-17
Use props
fans307fc575
New

United States
Offline

Same issue SN#0ASUE7700101JU
2019-7-4
Use props
Даниэл Ядов
New

Israel
Offline

Hello, I have a problem with my remote control of spark model, cannot scam the qr code, can you please help me?
2019-7-21
Use props
Rodanjade Todtod
lvl.1

Israel
Offline

Pls help me i cant update my dji spark becouse my QR si blurd what will we to update...pls help me
2019-7-27
Use props
Rodanjade Todtod
lvl.1

Israel
Offline

Pls..help me my QR . Of my DJI SPARK cant update becouse the QR. Is blurd what will we do to update my drone..help me
2019-7-27
Use props
Rodanjade Todtod
lvl.1

Israel
Offline

My SN#0ASDE6V1B1000D
2019-7-27
Use props
djiuser_tj53p8alcFuS
New

Norway
Offline

DJI Elektra Posted at 2018-1-15 01:17
Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.

So you can make a new sticker?
1-22 03:19
Use props
Anakin Tai
New

Hong Kong
Offline

same case with me....what should i do???
1-27 18:12
Use props
Marcio naka
New
Flight distance : 46 ft

Brazil
Offline

Samuel Bona Posted at 2018-1-14 18:43
Can you send us a picture.

I'm in trouble and I need help.
my dji spark has qr code deleted, don't read it,
how can i generate another new qr code
the serial 0ASDE951B10002
MY EMAIL Ldamidia@gmail.com
thanks
4-1 12:12
Use props
fanse153fb77
New

Canada
Offline

Hi there,

My QR code and WiFi / SSID details blurred.  Can someone from DJI provide me the details I need to connect?

Thanks
Bryan

4-4 08:10
Use props
fans58ee1e16
New

France
Offline


Hello,

The wifi password is deleted behind my remote control.
I just changed my smartphone and I can no longer connect the wifi ...
How can I recover this password?
Thank you for your help.
My email: gauthier.paris.99@gmail.com
4-9 09:11
Use props
djiuser_twCp5vO5gkaI
New
Canada
Offline

I lost the foam box and drone wifi password is partially rubbed off. How can i get the full drone wifi? Please help... my email is johnpope_68@yahoo.com
5-2 12:02
Use props
Cheysserr
lvl.1

Singapore
Offline

Hi, I'm having the same problem can help me check SN:0ASUF6B002003B

Thank you so much
5-21 23:22
Use props
Jean Rodrigues Santos
lvl.1

Brazil
Offline

The QR code on the back of my DJI Spark controller is partially rubbed off and will no longer scan. Is there any way to obtain the QRcode?
6-3 07:21
Use props
Jean Rodrigues Santos
lvl.1

Brazil
Offline

6-3 07:31
Use props
dji_MODDER
Captain
Netherlands
Offline

You don't need the QR code, now follow this steps to change your RC password again!
Reset the spark wifi, (look on youtube how, believe 9 secs).
Now  check if you see the spark wifi.
also switch on RC if you see the spark RC wifi.
boot spark again, wait fully booted and hold battery 3 sec or more untill you heard the beep.
now switch on rc, press/hold  pause, FN and the special button under the foto button untill beep, put spark and RC within 20 cm of each other.
wait untill green light , connection yes now make connection with the spark wifi
Start DJIgo4, go to wifi settings, you see the RC srnr:, change there your password

6-15 00:18
Use props
DaMightyMidget
lvl.1

United States
Offline

DJI Elektra Posted at 2018-1-15 01:17
Sir, please do not feel worry about this situation of the blurring QR code. If you want to get back the SN of the RC, you can provide us the drone's SN. Thanks for your support.

Dear Admin,

I too have encountered this problem and would appreciate your help, with the QR Code and password on  my RC controller being rubbed off. My serial number for my Spark Drone is: 0ASDE8A1C1001A . Please let me know if there is anything else I should do as I am eager to be able to fly again. Thank you!

P.S. I have attached a picture for confirmation.

Sincerely,
  Robert

6-19 20:00
Use props
dji_MODDER
Captain
Netherlands
Offline

DaMightyMidget Posted at 6-19 20:00
Dear Admin,

I too have encountered this problem and would appreciate your help, with the QR Code and password on  my RC controller being rubbed off. My serial number for my Spark Drone is: 0ASDE8A1C1001A . Please let me know if there is anything else I should do as I am eager to be able to fly again. Thank you!

did you try what I am saying?Also for getting your wifi code for your Spark(not RC) just connect to dji assistant2 and look under wifi tab
6-24 02:23
Use props
David2007
New

Serbia
Offline

I hawe the same problem. Can you please help?!
7-7 02:12
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules