cwilson639
lvl.1
United States
Offline
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Thank you for you support. It is embarrassing when you have to admit how dumb you are. I am over 50, and I didn't realize that the Futaba was a 3rd party item since everything came to me Ready To Fly. I just assumed. I know Dumb dumb dumb. Again thank you both for your thoughts. Stupidity is not an excuse. Since I bought the S-1000 RTF, I just assumed that DJI supported the whole kit. The wording on the sheet HAS CHANGED. They are much more emphatic about what constitutes 3rd party items. No so when I sent it initially.
Honestly, I can get over the ~$700 dollars for the new radio. But I am not able to get over the fact that I was told that I fabricated a story to try to get something from DJI that I shouldn't. I asked to talk to a supervisor, but the guy on the phone (Jarred) said the issue was closed. I said won't you PLEASE give me the time to explain what I THINK HAPPENED. No he said, I AM THE SUPERVISOR and you cannot talk to anyone else. The box was not opened your item was not stolen ... end of story. Is there anything else I can do?? ... and I was all but hung up on. I am not used to being treated as a person who would lie. Especially when the Ready to Fly (RTF) investment turn key was over $20,000!
I really really appreciate you guys' support. Seriously.
People who start in this business start with a vision of what COULD be. I thought that DJI was there to help me with the technical side of that vision - - all of it --- not just their items. I relied on DJI in good faith, and that faith was abused. I thought they were there to help me fly and make beautiful photography. (it is my fault for jumping in whole hog) ((full of regrets)) But, I would have paid money to make sure that my radio was not part of the problem, but instead I was ripped off and jeered at for making an honest mistake and told that the circumstances that I laid out just simply COULDN"T be true. Basically called a liar and stupid at the same time.
There is no sin in being stupid. (or inexperienced, or a newbie) The sin is being cut off when trying to understand. New people, who do not have 10 years of experience with RC is who DJI is marketing to. DJI left me in the lurch. I swallowed the DJI propaganda bait, hook, line and sinker. I am basically begging DJI to explain what I think happened ...
Yeah .. the ticket may be closed and yeah I accept responsibility for my stupidity but the bitter taste in my mouth HAS CERTAINLY NOT GONE AWAY.
Again, thank you for your support. I hope I can help someone else. Again thank you for your response.
I know I am not the only person out there, with these sorts of problems. What an awful experience. I would never ever recommend DJI to a friend. |
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