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IPhone 8 can't find my Osmo Mobile devise
662 4 2018-1-16
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Oksana
lvl.1

Switzerland
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my Osmo Mobile perfectly works with my old  IPhone 6 and with my son Samsung  A3. I got a new IPhone 8  and downloaded DJI GO. When trying to connect it to devise constantly receive a message : can't find Osmo  Mobile devise....  already re- downloaded DJI GO App two times. Bluetooth on IPhone 8 is on.
When change back to my iPhone 6 - all is connecting and working. When change to IPhone8 - same message.
Please advise if I am missing something ?

2018-1-16
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Oksana, please try to remove the Bluetooth of Osmo Mobile in Bluetooth Settings of all your mobile devices, then connect to iPhone 8 via DJI Go APP.
Besides, please make sure the Bluetooth of other devices have been closed when you connect to iPhone 8.
Please let me know if the issue persists, thank you.
2018-1-16
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DJI Mindy
Administrator
Flight distance : 7 ft
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Please note I have deleted you another post since they are duplicated. Appreciate your understanding.
2018-1-16
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Oksana
lvl.1

Switzerland
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Dear Mindy, many thanks! It worked!!! Now everything works perfect
2018-1-17
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DJI Mindy
Administrator
Flight distance : 7 ft
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Oksana Posted at 2018-1-17 10:34
Dear Mindy, many thanks! It worked!!! Now everything works perfect

Glad to know it works, please let us know if there is any further problem, hope you enjoy it.
2018-1-18
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