HyperSpectral
lvl.4
Flight distance : 839160 ft
United States
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PascoCounty SAM Posted at 2018-1-18 04:46
Yes I downloaded V 1.1.8 yesterday and still get the same error message. Yes, I believe we have unfiltered access to the internet however we are a public agency so there my be filters through IT's firewall I am not aware of. AS far as for DJI Asst 2, is there a switch or toggle in the settings of the software which could prevent being able to access the Firmware lists?
What is the FC of the M600? Yes we can plug the USB cable from the craft directly into the laptop and DJI Asst 2 finds it and can report on the status, etc. so there is a connection and they can talk.
You may attempt to do it on a wireless network with no limitations, and see if that works. But beyond that if you're getting a full connection to the aircraft in assistant so that it can provide you all the relevant data, besides the firmware page working properly, I believe you're doing everything correctly.
Could you post a screenshot of the firmware page error in DJI Assisant 2 so that a DJI rep may be able to help? Also screenshot the firmware status on the aircraft on its status page in the DJI Go app
Are you able to operate the UAS without issue? It sounds weird but we've had to ignore that menu in the past and over time it just disappeared..
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