Point taken.  I just don't appreciate being called delusional,  so if you want to avoid such words you may not get inappropriate comments back from me.. People in glass houses and all that..

Now,  as for gps positionong yes i have said already i have air data records of all the events. I appreciate any help but this was 4 weeks ago.. needless to say I've been messed around in all that time by DJI.  I know exactly what happened .. the wind carried it adrift and away from me when it reached probably around 70-80 ft , to the point I lost visual then hit return to home. after 3 mins my app froze (no graphical data,  just the picture from the camera left). I was surprised it kept travelling away from me .. further and further .. all whilst trying to return to home. i opted for sport mode, lowering altitude..  The data shows this.  it also shows wind affecting it's axis.. and fly with caution notices.

I don't feel the need to have something verified by anyone.. as again..  I can see this using my own eyes. Wind took the aircraft away.

I am just not very impressed with how mavic struggles in what seemed acceptable or light conditions on the ground. We can dispute what is acceptable to fly in all evening. regards dji care, yes in hind sight id go further by saying it offers zero peace of mind.

Perhaps I should rephrase my argument by saying.. don't bother wasting your money.
However unless you've experienced the process of their customer care you can't really comment. I too was a big fan of the product and saw all things dji as fantastic. I'm here to tell you otherwise.  

in my opinion the copter is flawed because it just shouldn't take off if wind is present. Trust me, they know full well about wind.

This is a product sold for over 1 thousand pounds, I'd also like to add for it not to feature a tracking device on the actual copter means you'll inevitably loose it one day,  based on variable wind. WHY IS NO TRACKING DEVICE ON IT ?? DJI are inevitably rubbing their hands together.. they wont even replace the copter unit without a battery and S.D card at manufacture cost price to an already insured customer! its not correct. Nor will they offer my dji care be transferred to their new drone. As for them advertising and encouraging a 4km flying range.. well that's just ridiculously irresponsible.  Nobody can convince me otherwise. The mavic is poor in moderate Wind, and should not be allowed to leave the ground if dji are so concerned about wind..

hence thats why they're not.. ! Nor are they concerned about customer care. They're just pre prepared , with data/ jargon  some guy programmed on his laptop, to justify their existence,  for when you get a fly away like me. Why not try a few 4k flights and let's speak again. Is that me being stupid suggesting that ? or dJI marketing for advertising it ?

Nice runs DB, gotta love Litchi ! Gotta admit though I'm done with DJI, have 3, P3P,P4P & MP, all still flying, I am going to buy one more drone that is the new EVO when it hits the market. More curosity than anything, looks to be a good competitor for the Mavic,Gimbal looks much tougher.
Oop's just checked it's getting closer

Pre-Order now available

Great videos. Cherish them, but in my humble opinion its inevitable you will eventually loose your drone.

im not going to be a d..ck and say that its the OP's fault.  i dont know, i have one had a nearly heartbreaking experience with my mavic pro.. it was 3.5 miles out battery was wearing down, like 39% i know probably is not going to make it back but i couldn't control my mavic at all, it was very calm breeze so i dont blame the wind but it did show warning on screen even tho it was like 5 mph at most.... turns out it was my RC crashed or something weird like that.. it rebooted itself crashed the go 4 app out then reloaded everything worked fine.. i refreshed the firmware right away after i retrieve my mavic pro which made it almost completely ..had to land it in a field about 1/4 mile down wind..with litteral zero %

that all being said i have flown in 20mph winds successfully, the mavic does fight it very well but it isn't the best it gets jittery and panicky.. i have flown in 30mph winds..once at 30mph..like best of luck..you can do it but going ot be flying against it at most 8mph..maybe 6mph.. if you can fight it..  

also i found you do not want to use the new platinum props on OG mavic in 30mph winds.. if its windy, please use the standard mavic props...  im not a expert or specialist but i found plat props really suck at fighting high winds compared to the old ones.  

Given how many Drone DJI have sold... 100's of thousands... Millions..??... I'm sure

1. If there was a significant fly away issue it would be Big News
2. If there was a wholesale insurance scam it would also be Big News

Have you spoken to Trading Standards for possible advice and guidance..??
The FSA was spilt in 2, try the FCA for possible advice and guidance..??

People are "genuinely" trying to help, you have nothing to loose by supplying logs.

No I don't work for DJI,
I have a very low mileage, never raced or rallied Mavic

If your mavic couldnt handle a small breeze in sports mode sounds like you got a dodgy one.

Also you say you pressed return to home and then opted for sports mode. I think you should have Opted for sports mode then pressed return to home.

I have flown my mavic everyday this week in the uk and its always windy. I think you need some flying lessons before you buy another mavic

Dirty Bird Posted at 2018-1-18 15:13
Thanks.  Actually of these runs only The Baltimore Run was a Litchi mission.  The others were all flown manually with the Go app.

So all the others . . . "Stadium Shot", "Follow the Leader", etc. were manual? That's even more impressive.

I've been to the Inner Harbor and other parts of Baltimore more than a few times and enjoy watching your videos a lot.

HERE is what dji concluded. please don't ask me for my full logs I'm not sharing my personal data as I don't know what a) you want with this and b) what it contains that i havent already been told by DJI. . (or is private),  and c) i said no.

DJi  offered this evaluation which I've yet to agree on, I do appreciate any help (albeit some are not sounding very helpful or are instead only trying to show how great they are.. boring!) .  I'm sure there are better experts out there can tell me the error of my (or DJI's ways). I just know it wasn't very windy at all, and I know it wouldn't return to home as I gave it 2 mins fighting a losing battle to do so. It was drifting sideways.   Anyway for those genuinely wanting to advise (and regardless of help, DJI refresh insurance is poor , talk about DJI taking the "claim" out of the claim). So,   Id love to hear from people who have had the balls to fly out to 4k to see what stories they've reported.. especially higher up.  Anyone who's not found any light wind issues affecting flight is either lucky, or lying!  It really doesn't take much .

Here goes:
----------------------------------------------------------------------------------------------
we have already finished the analysis, and the result is as follows:

1. The aircraft was piloted under GPS mode, and could not respond to the pilot's command perfectly due to the wind;
2. At flight time 09'01'', H=125 m, D=1193 m, the aircraft tilted 13.2 degrees forward and 8.3 degrees to the right, and had a moving speed of 4.4 m/s to the left rear without pilot input, which indicated that there was strong wind affecting the aircraft;
3. At flight time 09'54'', H=125 m, D=1452 m,  RTH was triggered by the pilot, but the aircraft could not return to the home point at a normal speed due to the wind. The pilot cancelled and triggered RTH for several times;
4. At flight time 16'32'', H=46 m, D=1573 m, Battery Capacity 13%, the flight record ended. Landing would be triggered due to the Critically Low Battery.

According to the analysis, the incident happened due to improper flight environment. Please do not fly in high-wind condition.

We greatly appreciate your support for DJI, and especially applied a 15% off discounted coupon code for Mavic Pro Platinum without charger and remote. If you would like to take the offer, please offer us the following info:
Shipping address:
Contact name:
Phone number:

danielJifan Posted at 2018-1-18 15:43
HERE is what dji concluded. please don't ask me for my full logs I'm not sharing my personal data as I don't know what a) you want with this and b) what it contains that i havent already been told by DJI. . (or is private),  and c) i said no.

DJi  offered this evaluation which I've yet to agree on, I do appreciate any help (albeit some are not sounding very helpful or are instead only trying to show how great  they are.. boring! ) .  I'm sure there are better experts out there can tell me the error of my (or DJI's ways). I just know it wasn't very windy at all, and I know it wouldn't return to home as I gave it 2 mins fighting a losing battle to do so. It was drifting sideways.   Anyway for those genuinely wanting to advise (and regardless of help, DJI refresh insurance is poor , talk about DJI taking the "claim" out of the claim). So,   Id love to hear from people who have had the balls to fly out to 4k to see what stories they've reported.. especially higher up.  Anyone who's not found any light wind issues affecting flight is either lucky, or lying!  It really doesn't take much .

A 15% discount is DJI's standard offer when they determine the loss was due to pilot error, which this clearly was. In a nutshell, their analysis showed that you flew in strong wind and didn't use Sport mode to overcome it. Personally I think it's a generous offer, because after reading your comments in this thread I wouldn't be inclined to sell you another drone if I were DJI.

what department of DJI do you work in may i ask ?

i already told you I used sports mode and return to home mode repeatedly several times.

dji is like that, lost for lost, I prefer to degrade, and use it in my own way ... with respect to the wind I never had problems even at 2140 meters of altitude and in total 14.5kms, with wind of 18kms in front that was the return of that test.

It looks like your description of the flight in your initial post was incorrect in one very important aspect. You claimed that the wind problems occurred at 50m -- which would have been enough for the wind to be a problem. Of course you claim it started being blown away much lower than that, but one strategy you obviously didn't try was to reduce the Mavic's height, and we now know from your posting of DJI's analysis that you wound up at 125m (that's what the "H=125 m" in the analysis entries means). U.K. regulations prohibit flight above 400 feet, but perhaps you didn't know that. So yes, it makes sense that your Mavic was blown away from you while flying at 125 metres.

When i said about experienced flyers praying on inexperienced ones , this tosser is who I'm referring to

DroneFlying Posted at 2018-1-18 16:16
It looks like your description of the flight in your initial post was incorrect in one very important aspect. You claimed that the wind problems occurred at 50m -- which would have been enough for the wind to be a problem. But we now know from your posting of DJI's analysis that you were actually at 125m (that's what the "H=125 m" in the analysis entries means). U.K. regulations prohibit flight above 400 feet, but perhaps you didn't know that. They also require that you maintain line of sight, which you couldn't possibly have had with the drone almost 1200 metres away from you (that's what the "D=1193 m" means). So yes, it makes sense that your Mavic was blown away from you while flying at 125 metres.

What department do I work for? Exceptionally Stupid Customer Support. Let me know if I can be of further assistance.

with what software do you observe a log?

djiuser_CbfiJvy Posted at 2018-1-18 16:26
with what software do you observe a log?

PhantomHelp is the best online resource for analyzing logs and the directions for retrieving and uploading them are here. If you've run into a problem I'd encourage you to start a new thread about your case.

People often forget that ground wind is never the same as wind at higher altitudes. When I see my mavic struggle for speed or get a wind warning I always reduce the height as low I can get it as often there is much lower wind speed closer to the ground.

I think your pride is getting in the way of what you actually know, that its was 90% pilot error and you are unhappy that it happened to you. I wouldn't let this stop you from enjoying the hobby of droning though :-)

Despite all , It should have returned to home and still flew away. Anyway , I'm clearly not getting my helicopter back. I've said my piece now . i feel better informing people. Its up to users to decide if dji handle insurance fairly. nobody will change my thoughts on it. If i replace this ill take on board the advice, the best of which ill give myself .. in getting a replacement via a 3rd party (amazon maybe) and insurance via somewhere else too.   

DroneFlying Posted at 2018-1-18 16:30
PhantomHelp is the best online resource for analyzing logs and the directions for retrieving and uploading them are here. If you've run into a problem I'd encourage you to start a new thread about your case.

just curious, to observe my records, with another option apart from the ones I already use

djiuser_CbfiJvy Posted at 2018-1-18 16:42
just curious, to observe my records, with another option apart from the ones I already use

You can also view them through the Go app, but for analysis of problems PhantomHelp is the best approach. AirData -- which was mentioned in this thread -- does allow uploading of flight logs, but isn't intended to be use for problem analysis and provides far less data than PhantomHelp.

AG0N-Gary Posted at 2018-1-18 11:40
Yes you can.  Been there, done it, more than once.

I guess theoretically we all ignore them sometimes or we’d never fly.  But you still have to remain cautious there Maverick.

Posted in error.

Daniel,

I like you live in the UK and can absolutely guarantee  you that the Mavic can fly in variable wind conditions as I have done this many many times but to recover a Mavic from strong head winds requires manually piloting the drone home in sports mode at the lowest hight possible or landing it asap and going to pick it up.

RTH will not bring the Mavic home as it drops out of sports mode when you engage RTH and if you have forward sensors enabled will only fly at 20 mph ( or around that ) and at 30 mph with forward sensors turned off.

It is a real shame that you have come to a location that could have given you a lot of help to locate your Mavic pro had you have just posted you flight log as the guys here could have calculated your drone path with this data and based on wind speed, hight and remaining battery power given you a really good idea of the landing location of the Mavic and this would allowed you to travel to this location and look for the Mavic so you could use your care refresh.

There may still be a chance to do this if you post your log ... this contains NO personal data apart from the condition of the Mavic and it gps location.

Anthony566 Posted at 2018-1-18 17:02
Hi Daniel,

I like you live in the UK and can absolutely guarantee  you that the Mavic can fly in variable wind conditions as I have done this many many times but to recover a Mavic from strong head winds requires manually piloting the drone home in sports mode at the lowest hight possible or landing it asap and going to pick it up.

Thank you (sincerely) . I  appreciate the genuine concern from you there. I actually DID receive help from someone on the day that I lost it. Luckily a drone user (mavic) told me about the airdata app, which we straight away downloaded / and uploaded the data to. He was great. He then found its last gps position where he thinks it auto landed in a field close by, however we had already searched all day, and by then it was dark (so anybody could've taken it) . Despite this I spent the night looking in the field to no avail. Then , the same thing next day .. but overnight the uk did really recieve truly bad weather which was just typical luck ! By morning, it was all but hopeless. once again,  I do pick up and appreciate when anyone is genuinely offering support and help. SO... just to say to you ..  Thank you

danielJifan Posted at 2018-1-18 16:37
Despite all , It should have returned to home and still flew away. Anyway , I'm clearly not getting my helicopter back. I've said my piece now . i feel better informing people. Its up to users to decide if dji handle insurance fairly. nobody will change my thoughts on it. If i replace this ill take on board the advice, the best of which ill give myself .. in getting a replacement via a 3rd party (amazon maybe) and insurance via somewhere else too.

I've had my fair share of problems with DJI... I'm on my third Mavic - I crashed the first perfectly working, wonderful Mavic Pro on a mountain side and couldn't recover it, so DJI would not cover it under Care Refresh. I've just returned my second replacement aircraft to DJI after it was found to be defective with exactly the same issues as the first replacement Mavic Pro. My Osmo gimbal won't stay still, and DJI is doing nothing about it.

However, you keep going on and on about how there was no wind at ground level, and how the Mavic shouldn't even be able to take off if there's wind. You ignore people who tell you that the Mavic cannot tell what the wind conditions are ANYWHERE, other than where it is currently flying... Not while sitting on the ground waiting for you to start the motors, not 50 feet higher than the aircraft's current altitude, not even 100 yards lower that its current altitude. You're asking for something that is just not possible. If it takes off and experiences high wind conditions at its current altitude, it'll tell you. If you fly out to another altitude, it'll warm you again if there's high wind. It's up to you to do something about it. If you're in sport mode, going full speed ahead, and your aircraft is flying backwards, or sideways at 7 mph, guess what? That's some really serious wind AT THAT ALTITUDE... Even though it may be 0 mph where you are on the ground. Nothing the Mavic can do about it... Except tell you. Which it did.

Do I think DJI Care Refresh is worth it? Not really. Not based on my experience with DJI, and based on my flying experience. I understand what you're saying about the Go 4 app displaying warning after warning, all of which can be used to show you, the pilot, were not flying responsibly (because you're ignoring those warnings), and any one of which can be used to deny your Care Refresh claim. But, in this case, you screwed up. You flew too high; you didn't take into account the wind conditions at altitude were far greater than the wind conditions at ground level; you ignored the high wind warnings; and it seems you used the wrong strategy to get back home.

Oh, BTW, I was also offered a 15% coupon to replace my Mavic. I took them up on the offer, but I'm still waiting for a working aircraft!

You sound like the type of person who:
1. Have already made your mind up that DJI is sh*t and
2. Won't take the advice from multiple people on this thread with quite a bit of flying experience with the Mavic.

You don't want to post flight data? Cool. But it would help. How? It shows exactly what happened and why you crashed. It's called evidence; it's fact.
All I'm hearing is an inexperienced pilot sh*tty that he crashed his drone, and taking it out on everyone on the forum.
Best of luck.

danielJifan Posted at 2018-1-18 17:15
Thank you (sincerely) . I  appreciate the genuine concern from you there. I actually DID receive help from someone on the day that I lost it. Luckily a drone user (mavic) told me about the airdata app, which we straight away downloaded / and uploaded the data to. He was great. He then found its last gps position where he thinks it auto landed in a field close by, however we had already searched all day, and by then it was dark (so anybody could've taken it) . Despite this I spent the night looking in the field to no avail. Then , the same thing next day .. but overnight the uk did really recieve truly bad weather which was just typical luck ! By morning, it was all but hopeless. once again,  I do pick up and appreciate when anyone is genuinely offering support and help. SO... just to say to you ..  Thank you

How about a reward? Did you put up reward posters? I'm sure you had your FAA registration number and your info inside the battery compartment right?

aha... finally a bit more honesty that reflects how i feel from the help of the support department . Ive already put my side of the story to bed,  So, just to clarify, I'm not "keeping going on about it" .. you are.  Ive listened to everybody, and I just won't be using DJi care again. Excellent product, poor insurance cover.  It doesn't take a scientist to see that despite whatever user data people can throw at me to back up DJI, better insurance companies don't only exist to void the claim, after all we novice pilots only take out insurance for this reason.. we are novice pilots! There are certainly a few excellent DJi staff candidates on here. Cheers for a 'bit more" honesty on the issue. Chow.

rolling56 Posted at 2018-1-18 17:35
How about a reward? Did you put up reward posters? I'm sure you had your FAA registration number and your info inside the battery compartment right?

No, in uk it isn't required as I'm aware . It was a small village, so everyone on the day there knew. . even the info centre.

Tango_B Posted at 2018-1-18 17:33
You sound like the type of person who:
1. Have already made your mind up that DJI is sh*t and
2. Won't take the advice from multiple people on this thread with quite a bit of flying experience with the Mavic.

you've contributed nothing to the debate goodbye

I can see you are very frustrated and annoyed.
If people offer help take it, don't dismiss it out of hand.
There's no motives, I recognise some of the posters, and they have helped others.

Some of the responses are borne out of your apparent intransigence.

danielJifan Posted at 2018-1-18 15:58
i already told you I used sports mode and return to home mode repeatedly several times.

Correct me if I'm wrong, but RTH does not work in Sport mode.  If/when you go to Sport mode, you must fly manually.  I haven't tried this myself, but will the next time I'm out.

Hi Daniel, we are so sorry for your loss.
Usually, a high wind speed warning will be shown in the app when the wind speed is higher than 6m/s and a strong high wind speed warning will be shown in the app when the wind speed is higher than 9m/s for Mavic. When the error pops up, we recommend to fly cautiously instead of keeping rising, since the the wind in higher altitude is different from the ground wind, customers should be responsible for the flight condition.
Like the data analysis shows, the aircraft tilted severely and you flew too high and far away and the wind was too strong, the landing was triggered due to the Critically Low Battery.
We could only provide 15% off discount for pilot error, appreciate your understanding.

djiuser_rtmxCSy Posted at 2018-1-18 10:53
Sadly Im currently in the same situation and I have to handle with DJI support...

The Mavic was brand new and I manged it to hover and cruise with it a bit in beginner mode it for 2-3 min.

Sir, we apologize for the unpleasant experience with our customer service, usually if no data analysis was requested in the case, the invoice will be sent directly after damage assessment, could you please provide me the case number? I will help to check the status and make it clear for you, thank you.

danielJifan Posted at 2018-1-18 17:52
you've contributed nothing to the debate goodbye

its not even a debate, just some person who most likely crashed his drone due to human error, and cannot take responsibility for his actions, hence feeling the need to blast the manufacturer and have a whinge on a forum like the keyboard warrior he is.

Just sayin’.

danielJifan Posted at 2018-1-18 14:50
Point taken.  I just don't appreciate being called delusional,  so if you want to avoid such words you may not get inappropriate comments back from me.. People in glass houses and all that..

Now,  as for gps positionong yes i have said already i have air data records of all the events. I appreciate any help but this was 4 weeks ago.. needless to say I've been messed around in all that time by DJI.  I know exactly what happened .. the wind carried it adrift and away from me when it reached probably around 70-80 ft , to the point I lost visual then hit return to home. after 3 mins my app froze (no graphical data,  just the picture from the camera left). I was surprised it kept travelling away from me .. further and further .. all whilst trying to return to home. i opted for sport mode, lowering altitude..  The data shows this.  it also shows wind affecting it's axis.. and fly with caution notices.

Also point taken, me calling you delusional wasn't intended as an off the cuff insult, more of a frustrated opinion at your attitude.
At the end of the day, people far more experienced than me have tried to help you or offer advice and you have been (in my opinion) rather rude and dismissive of this advice even resorting to name calling.

You purchased a warranty package that only covers you for specific conditions, you knew this before purchasing and flying the drone.

You flew at maximum flight altitude and by the sounds of it ignored the wind warnings and did not react to these warnings in the proper way.

You also keep saying that DJI should prevent the drone taking off if the wind conditions are too great, but as has been stated many times, how would the drone know what the wind speed is like at any given height? I can't find any obvious online data to show wind speeds at any height other than ground level so this is what people are reacting to and getting frustrated about.

The drone displays the warnings as and when it encounters them, gusts of winds can be sudden so the drone cannot predict them. it's small and light, therefore prone to being influenced by them.

RTH may have sounded like a good idea but this is a last ditch effort (in my opinion). A friend of mine asked me to film a wedding reception in the summer in Skipton, it was a gorgeous day but the wind was very bad (on the ground) but I took the chance and flew the craft up and even at 10 feet above the ground it was swaying and unable to hold still. I chanced going to about 50m, backing up and trying to do a fly over but the drone wouldn't move at all. The distance meter stayed fixed, I'm not gonna lie I crapped myself. I kicked it into sport mode and managed to bring the drone back and land safely, I did not chance letting the computer do it.

I wouldn't presume to tell you what you did or didn't do that may have influenced this, I wasn't there and I'm not an experienced pilot, but, before I bought mine I did some common sense research and again in my opinion you flew too high and ignored warnings and should have dropped altitude. Plus Mindy mentioned a critical battery warning, which suggests you may have been trying to over stretch the drones capabilities.

Either way, I wasn't there and even if you did post the logs I doubt I'd be able to make sense of them. I just think your expectation of DJI is unrealistic and that you need to accept some degree of responsibility for the circumstances that occurred.

As for DJI's support, I have had mixed experience with them so far but they are trying to help me. I'm gutted you lost your drone, I know how I'd feel, but DJI's policies and practises aren't out of the ordinary and companies in the UK have much worse standards of care, I'm 40 and have dealt with may over the years that make DJI look like saints.

All the best dude.

AG0N-Gary Posted at 2018-1-18 19:49
Correct me if I'm wrong, but RTH does not work in Sport mode.  If/when you go to Sport mode, you must fly manually.  I haven't tried this myself, but will the next time I'm out.

RTH will still engage when you're in Sport mode, but it won't fly back at Sport mode speeds (e.g., 40+ MPH / 65+ KPH) during RTH. However, based on a couple of details he provided, I suspect the OP was never really flying back in Sport mode. Specifically, DJI didn't mention Sport mode in its analysis as they normally do in these cases, and more compelling is the fact that the speed with which his Mavic was being pushed away by the wind was low enough that Sport mode should have been sufficient to overcome it.

I don't doubt that he may have flipped the switch, but I suspect he incorrectly assumed that would increase the RTH speed and / or that he was flying back manually while multiple flight modes was disabled.

DroneFlying Posted at 2018-1-19 05:16
RTH will still engage when you're in Sport mode, but it won't fly back at Sport mode speeds (e.g., 40+ MPH / 65+ KPH) during RTH. However, based on a couple of details he provided, I suspect the OP was never really flying back in Sport mode. Specifically, DJI didn't mention Sport mode in its analysis as they normally do in these cases, and more compelling is the fact that the speed with which his Mavic was being pushed away by the wind was low enough that Sport mode should have been sufficient to overcome it.

I don't doubt that he may have flipped the switch, but I suspect he incorrectly assumed that would increase the RTH speed and / or that he was flying back manually while multiple flight modes was disabled.

Agreed, in this video clip (the one I mentioned), this was the conditions on the ground. I took the Mavic to between 30-50m and was able to use Sport mode to bring the drone home safely.

danielJifan Posted at 2018-1-18 17:46
No, in uk it isn't required as I'm aware . It was a small village, so everyone on the day there knew. . even the info centre.

So everyone in town cannot help you find your drone? They all knew and watched it go bye bye in the wind but helped you with nothing? Nice towns people they are.
IF and i say if! you get another drone put your name, addy and phone number in/on so some can find it. Then read the manual so you can be more experienced at knowing the drone and flying the drone.
No one here can help you. You can with a chip on your shoulder to beat us up and we have been reading and laughing at you. It's been fun reading this cry baby story and thank you for it. Your not the first and will not be the last one to do so but yours will go down as one of the funniest  

you won't be laughing when it happens to you maverick , goose or whichever movie hero you think you are in the sky.  As i say it's a matter of time before more and more people come up against the wonderful dji care team. Keep on testing that good old mavic flying range out. im sat here wondering why not one person whos made a claim has said anything positive about their experience?  I should be hearing from at least a few ecstatically happy people whove made dji insurance claims.. instead of people who think they're amazing having flown a few miles and returned to home. IGNORANCE IS BLISS. Im no keyboard warrier. im simply raising awareness to the DJI care / return policy and I'm staggered by some peoples ignorance regarding a completely  unacceptable level of customer care. To the point If i found out some posters on here worked for dji it wouldnt surprise me.. the lengths theyve already  taken in covering themselves.. it wouldn't surprise me. So to those who have enjoyed this post I'm glad you've found it so entertaining .. really.. I'm happy for you. Im certain no one will own up to saying I've helped them avoid a few more pitfalls..but truck on... you dont have to take what im giving you as free advice.. sheep will always stick together .. but ultimately.. i know more and more people will start to agree with me.