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Download error
281 4 2018-1-18
Uploading and Loding Picture ...(0/1)
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B-727
lvl.3
United States
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i have a 3SE. Took a video and downloaded it to iPad. The picture is there and I click on the arrow. I get a little circle and if I click on that, it says download error. No video.

Thanks.

Mike
2018-1-18
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DJI Susan
Administrator

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Hello Mike, just to verify, are the aircraft and RC connected well when you download the original pictures from SD card?
2018-1-19
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B-727
lvl.3
United States
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Well, I may not be doing this right., I take the sd card out of the aircraft and put it in a reader and plug that into my iPad. Is there a different way?
2018-1-19
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DJI Susan
Administrator

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B-727 Posted at 2018-1-19 04:26
Well, I may not be doing this right., I take the sd card out of the aircraft and put it in a reader and plug that into my iPad. Is there a different way?

Mike, there are two ways, just for your reference:
1. Make sure the aircraft, RC and APP connected, insert SD card in the aircraft, click the download arrow, you can view the original videos in iPad.
2. Take out the SD, use the card reader and connect with PC to read directly.
2018-1-19
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B-727
lvl.3
United States
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Step 1 worked great!!! Haven't tried step 2 yet.

Thanks for the help.

Mike
2018-1-20
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