My new P4 pro plus image inverts and turn orange
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4258 87 2018-1-19
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fans019e00fc
lvl.1

United States
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When gimbal is pointing down, camera image "flips" 180 degrees, and when I go to process those images, they are orange. Anyone else having this issue?
2018-1-19
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DJI Susan
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Hi there, we've noticed the issue in the latest firmware. Could you leave your DJI Account here? We'll help you get the beta and try again.
2018-1-19
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fans019e00fc
lvl.1

United States
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DJI Susan Posted at 2018-1-19 01:05
Hi there, we've noticed the issue in the latest firmware. Could you leave your DJI Account here? We'll help you get the beta and try again.

my dji account is steve_cook@roadrunner.com
2018-1-23
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nJo-nJo
lvl.3
Flight distance : 51355 ft
Bulgaria
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Can u send me beta to me too? nenov[at]nesebar[dot]bg
2018-1-24
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fanscf2a2295
New
United States
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Mine is doing the same thing! Attached is a raw  image. Please contact me as well. It would be greatly appreciated.

craig@craigcokerphotography.com

2018-1-24
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Zayzay
lvl.2
Flight distance : 659327 ft
Kazakhstan
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DJI Susan Posted at 2018-1-19 01:05
Hi there, we've noticed the issue in the latest firmware. Could you leave your DJI Account here? We'll help you get the beta and try again.

Hi Susan, I have same problem too. Please send beta to edvardvlassov@gmail.com (Phantom 4 pro + )
2018-1-24
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DJI Susan
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The above messages are well received, thank you! The beta will be available within one working day, please check later.
2018-1-25
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DJI Susan
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nJo-nJo Posted at 2018-1-24 10:54
Can u send me beta to me too? nenov[at]nesebar[dot]bg

Sir, could you leave your DJI Account(the email address when you login DJI GO) here? I'd like to help you get the beta.
2018-1-25
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TheLazerCow
lvl.2
Flight distance : 277592 ft
Greece
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DJI Susan Posted at 2018-1-25 02:59
Sir, could you leave your DJI Account(the email address when you login DJI GO) here? I'd like to help you get the beta.

Same problem here, could you please assist me? Thanks in advance.

georgedaskalopoulos@gmail.com
2018-1-29
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DJI Susan
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TheLazerCow Posted at 2018-1-29 07:51
Same problem here, could you please assist me? Thanks in advance.

Well received, the beta will be available within one working day, please check later.
2018-1-29
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pbxcomm
lvl.2
Flight distance : 58182 ft
United States
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I have been experiencing the same issue on my Phantom 4 Pro Plus.. Please include me with the Beta release - crossbar50@comcast.net.

Thank you..
2018-1-30
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FatherXmas
Second Officer
Flight distance : 4058619 ft
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United States
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DJI Susan Posted at 2018-1-29 22:35
Well received, the beta will be available within one working day, please check later.

Hi, I PM'd Thor 4 days ago and haven't heard back. Is it still possible to get the beta? cstone@stoneslife.com
2018-1-30
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nJo-nJo
lvl.3
Flight distance : 51355 ft
Bulgaria
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nenov@nesebar.bg
2018-1-31
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Mikka
lvl.2
Serbia
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Same problem here, video and image flip and raw files are orange.
2018-1-31
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DJI Susan
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The above messages have been well received. The beta will be available in your account within one working day, please try later.
2018-2-1
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Helicam
lvl.3
Sweden
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Same thing here. Orange raw files
2018-2-1
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Mikka
lvl.2
Serbia
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DJI Susan Posted at 2018-2-1 02:27
The above messages have been well received. The beta will be available in your account within one working day, please try later.

Thank You Susan!
2018-2-1
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Chewbacca
lvl.2
United Kingdom
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Haha I think DJI Susan is broken she just keeps repeating the same reply ... perhaps she too had bad firmware... "well received, the beta will be available in 1 working day,please try later" .... help me obi-wan Kenobi - your my only hope
2018-2-1
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DJI Susan
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Helicam Posted at 2018-2-1 02:47
Same thing here. Orange raw files

I just read your new post there(https://forum.dji.com/thread-132655-1-1.html), please keep us updated in your own post, thanks so much!
2018-2-3
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DJI Susan
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Chewbacca Posted at 2018-2-1 13:42
Haha I think DJI Susan is broken she just keeps repeating the same reply ... perhaps she too had bad firmware... "well received, the beta will be available in 1 working day,please try later"  .... help me obi-wan Kenobi - your my only hope

I'm still OK. Thanks for your kindness. Our engineers are working on the new firmware, hope it will be released soon.
2018-2-3
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fans699ccfb0
lvl.1
Sweden
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I have the same problem is it possible that I can get it too? thomashammarberg@live.se
2018-2-3
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michael.asgian.gmail
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United States
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I have the same problem with the P4Pro. please fix. michael.asgian@gmail.com
2018-2-3
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DJI Susan
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fans699ccfb0 Posted at 2018-2-3 03:36
I have the same problem  is it possible that I can get it too?

Copy that. I've forwarded to the designated team to add you in, please check later.
2018-2-5
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DJI Susan
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michael.asgian.gmail Posted at 2018-2-3 05:48
I have the same problem with the P4Pro. please fix.

Michael, the beta is estimated to be available within one working day, please have a try when you receive it.
2018-2-5
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zanve
lvl.3
Flight distance : 2222415 ft
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Italy
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Hi DJI Susan i also have the same problem can you forward me the beta fw? account:  zanve71@gmail.com
2018-2-5
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dflodmand
New

United States
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Hi DJI assistant! I am having the same issue with my Phantom 4 pro. Can you please provide me with the beta version of firmware. My email is: dereksflodmand@gmail.com
2018-2-5
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FatherXmas
Second Officer
Flight distance : 4058619 ft
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FatherXmas Posted at 2018-1-30 12:37
Hi, I PM'd Thor 4 days ago and haven't heard back. Is it still possible to get the beta?

I got the beta loaded, pleased to say the issues were fixed.
2018-2-5
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nJo-nJo
lvl.3
Flight distance : 51355 ft
Bulgaria
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soon?
2018-2-5
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fans6336fe6c
New
Australia
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Can I also have the BETA, as I have an urgent job that requires the fix.
tom (at) n32.com.au

Thanks
2018-2-11
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havanna63
lvl.1
Flight distance : 45210 ft
Germany
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I have noticed the same probleme yesterday. When would the update come?
2018-2-12
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Brat Mat
lvl.1
Poland
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I have the same problem - https://drive.google.com/open?id ... gqnFKtD64r4cHE34kop

2018-2-12
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fansa7d5eaa6
lvl.1
Spain
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I have the same problem  is it possible that I can get it too?
osoriomarc@hotmail.com

Thanks!
2018-2-12
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Shadow Op
lvl.2
United States
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Same as all above. Can you please add me to the beta requests?
sgt_murraysa@yahoo.com   

Thank you!
2018-2-12
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stevecr
lvl.1
Flight distance : 2463658 ft
United States
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Experiencing the same issue...

steve@photogroup.us


Thank you!

2018-2-13
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Shadow Op
lvl.2
United States
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DJI Susan - Can you help us please?
2018-2-15
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Rigger73
lvl.4
Flight distance : 378478 ft
Netherlands
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How many people here with issues have android tablet or phone?
2018-2-15
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pandorum
lvl.1
Flight distance : 217011 ft
Estonia
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I have the same problem.  Is it possible that I can get it too? arsenikukk@gmail.com
2018-2-16
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fansbea42060
lvl.2
Flight distance : 1686007 ft
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United States
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joe.montalto13@gmail.com

2018-2-17
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Brat Mat
lvl.1
Poland
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P4 Pro Obsidian Plus, same problem here, I can't work normally, please help DJI Susan - mateuszgzik@gmail.com
2018-2-18
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collieair
lvl.1
Flight distance : 8148205 ft
United Kingdom
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DJI Susan Posted at 2018-1-19 01:05
Hi there, we've noticed the issue in the latest firmware. Could you leave your DJI Account here? We'll help you get the beta and try again.

my account is mark.curtis@mc3l.com - same issues - p4p
2018-2-18
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