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Pano modes missing after Version 01.04.0200 upgrade
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AussieFlyer
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I have finally managed to upgrade to this latest version after some ten failures. There’s an afternoon I will never get back!
I now discover that the Pano modes that were included with Version 01.04.0100 now longer appear under the Single shot mode. My IOS Version is 4.1.22 on a 128g iPad Mini 4.
The “About” details confirm both AC & RC are updated to V 01.04.0200. I have rebooted and shut down several times with the same result, no Pano modes. Everything else is as previous, all distance and height settings remained as they were before the upgrade.
Has any one else experienced this, or is this old head just not getting something?
I appreciate the you need to be flying to choose type of Pano mode, but surely it should still be an option in the camera mode that one can see as before the upgrade?
2018-1-20
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AussieFlyer
Second Officer
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Am I really "Robinson Crusoe" , can't believe I am the only one experiencing this.
2018-1-20
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DJI Elektra
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China
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Hi, sir. Please provide a screenshot of the image screen and the firmware info from the app. Please save all the files and reinstall the app. I would help you forward this situation. Thanks for your support.
2018-1-20
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StanfordWebbie
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AussieFlyer Posted at 2018-1-20 20:45
Many thanks for your response, C:\users\user\desktop\IMG_0049[/img][/img] C:\users\user\desktop\IMG_0048

That link points to your computer's hard drive.  Unless someone else can log into your computer, that file is not accessible.  Post it to Shutterfly or some other photo sharing service.
2018-1-20
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AussieFlyer
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StanfordWebbie Posted at 2018-1-20 20:55
That link points to your computer's hard drive.  Unless someone else can log into your computer, that file is not accessible.  Post it to Shutterfly or some other photo sharing service.

Thanks, trying to figure it out, old head slow today.
2018-1-20
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AussieFlyer
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DJI Elektra Posted at 2018-1-20 19:34
Hi, sir. Please provide a screenshot of the image screen and the firmware info from the app. Please save all the files and reinstall the app. I would help you forward this situation. Thanks for your support.

Hi Elektra, & Stanford,  hopefully got it right this time. Have deleted earlier post.
IMG_0048.jpg
IMG_0049.jpg
2018-1-20
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StanfordWebbie
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I waited until today to go out with my unit.  I can see the pano mode on my Mavic today.  Check on this:  I think that you have to be in "photo mode" and not "video mode" on your remote.  In other words, make sure the large red dot on the right side of your mobile will produce a photo if pressed and not a video.  Lemme know if that words for ya.
2018-1-21
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AussieFlyer
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StanfordWebbie Posted at 2018-1-21 10:07
I waited until today to go out with my unit.  I can see the pano mode on my Mavic today.  Check on this:  I think that you have to be in "photo mode" and not "video mode" on your remote.  In other words, make sure the large red dot on the right side of your mobile will produce a photo if pressed and not a video.  Lemme know if that words for ya.

Thanks for your reply, note my second screen shot, I am in the photo mode and the option for Pano's usually appears as an option under the Single shot. Sadly not after the upgrade which was really unnecessary as I don't have the goggles.
2018-1-21
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AussieFlyer
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AussieFlyer Posted at 2018-1-21 13:52
Thanks for your reply, note my second screen shot, I am in the photo mode and the option for Pano's usually appears as an option under the Single shot. Sadly not after the upgrade which was really unnecessary as I don't have the goggles.

Just noticed another downside to the v.01.04.0200 upgrade. I have now lost the Quick Shot mode also.
Wishing I had just left mine at V01.04.0100       PITA.
2018-1-21
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Jason WAI
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mine with  v.01.04.020  has no problem so far . Pano mode is still here and works just fine.
2018-1-21
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AussieFlyer
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Jason WAI Posted at 2018-1-21 17:24
mine with  v.01.04.020  has no problem so far . Pano mode is still here and works just fine.

Thanks for the info,  
2018-1-21
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AussieFlyer
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DJI Elektra Posted at 2018-1-20 19:34
Hi, sir. Please provide a screenshot of the image screen and the firmware info from the app. Please save all the files and reinstall the app. I would help you forward this situation. Thanks for your support.

DJI Elektra,
any chance you could advise me of a resolution?
2018-1-21
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Jenee 2
Captain
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Do a reset of the camera and see if that fixes it.
2018-1-21
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AussieFlyer
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Jenee 2 Posted at 2018-1-21 20:58
Do a reset of the camera and see if that fixes it.

Thanks, just tried that.
Still only have Single shot,HDR,Multible, AEB & Timed. And no Quickshot ihn Multiple flight modes.
2018-1-21
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Ex Machina
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AussieFlyer Posted at 2018-1-21 21:03
Thanks, just tried that.
Still only have Single shot,HDR,Multible, AEB & Timed. And no Quickshot ihn Multiple flight modes.

Pano mode works for me, but you have to be in either JPG or JPG+RAW modes. This is because panorama processing requires jpg input.
2018-1-21
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AussieFlyer
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Ex Machina Posted at 2018-1-21 21:17
Pano mode works for me, but you have to be in either JPG or JPG+RAW modes. This is because panorama processing requires jpg input.

Ex Machina
Thanks for that, my problem is that the Pano  mode option no longer exists after V.0104.0200 upgrade.
2018-1-21
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Ex Machina
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AussieFlyer Posted at 2018-1-21 21:24
Ex Machina
Thanks for that, my problem is that the Pano  mode option no longer exists after V.0104.0200 upgrade.

As I said, it works for me on that firmware version, but your screen shot shows you were shooting RAW, and the panos require JPGs to work. Switch to JPG or RAW+JPG and see if the pano option becomes available.
2018-1-21
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Simmo1
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Ex Machina Posted at 2018-1-21 21:31
As I said, it works for me on that firmware version, but your screen shot shows you were shooting RAW, and the panos require JPGs to work. Switch to JPG or RAW+JPG and see if the pano option becomes available.

Good pick up mate, so I just fired mine up and it was in raw, and the pano was there.
2018-1-21
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AussieFlyer
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Simmo1 Posted at 2018-1-21 21:50
Good pick up mate, so I just fired mine up and it was in raw, and the pano was there.

Thanks again for your help.
2018-1-21
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AussieFlyer
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AussieFlyer Posted at 2018-1-21 22:35
Thanks again for your help.

Could any one who has had success in upgrading to V.01.04.0200 kindly advise what Version of DJI Assistant 2 they used.
2018-1-22
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Simmo1
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I just updated the Assistant, but didnt see what it was?
I do know though it took a couple of times to make it stick.
Last night I did it on Assistant, then hooked everything up wireless today and it wanted to update, so let it go, and it seems done.
No tests done yet.
2018-1-22
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BumblerBee
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Just upgraded to V.01.04.0200 using DJI Assistant 1.2.0 from the first attempt.
Then upgraded the controller from the DJI Go app (wish the Assistant would upgrade the controller over the wireless link)
The "Pano" mode shows just fine under the "Timed Shot". (I'm yet to actually try both in a flight)

Btw, contarry to what was posted earlier, switching to RAW mode does not hide the Pano option.
2018-1-22
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Ex Machina
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BumblerBee Posted at 2018-1-22 10:16
Just upgraded to V.01.04.0200 using DJI Assistant 1.2.0 from the first attempt.
Then upgraded the controller from the DJI Go app (wish the Assistant would upgrade the controller over the wireless link)
The "Pano" mode shows just fine under the "Timed Shot". (I'm yet to actually try both in a flight)

Huh, was pretty sure panos required JPG file as input -- if you shoot RAW-only do you get RAW work files for the pano?
2018-1-22
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BumblerBee
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Ex Machina Posted at 2018-1-22 12:58
Huh, was pretty sure panos required JPG file as input -- if you shoot RAW-only do you get RAW work files for the pano?

That will have to be tested later, when the weather is more agreeable for longer experimental flights - i.e. in the spring
Or, maybe someone else can try out RAW and Pano combination.
2018-1-22
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DJI Elektra
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AussieFlyer Posted at 2018-1-21 13:52
Thanks for your reply, note my second screen shot, I am in the photo mode and the option for Pano's usually appears as an option under the Single shot. Sadly not after the upgrade which was really unnecessary as I don't have the goggles.

Really sorry for the late response. I would forward this situation to our engineers for further check. Thanks for your patience and support.
2018-1-22
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AussieFlyer
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DJI Elektra Posted at 2018-1-22 18:21
Really sorry for the late response. I would forward this situation to our engineers for further check. Thanks for your patience and support.

Thank you, I was not feeling the love, only frustration.
2018-1-22
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DJI Elektra
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AussieFlyer Posted at 2018-1-22 20:44
Thank you, I was not feeling the love, only frustration.

I will follow this case and update the news here as soon as possible. You can contact us if you have other questions.
2018-1-23
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AussieFlyer
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DJI Elektra Posted at 2018-1-23 01:08
I will follow this case and update the news here as soon as possible. You can contact us if you have other questions.

Hi Elecktra
I have made another observation,
Version V01.04.0000 gave me Quick Shot mode & Dynamic point option - loaded and was working,
Version V01.04.0100 gave me 4 x Panoramic modes - loaded and was working,
Version V01.04.0200 has removed all the features above.
2018-1-23
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fanse229d11b
lvl.1
Flight distance : 136096 ft
France
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Same issue with same firmware version.
2018-1-23
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$gambino$
First Officer
Flight distance : 1563980 ft
United States
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Delete app and reinstall?
2018-1-23
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AussieFlyer
Second Officer
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$gambino$ Posted at 2018-1-23 06:48
Delete app and reinstall?

Only about 10 times, reset iPad Mini 4 to factory defaults and reinstalled DJI Go4 App, still no Pano & QuickShot modes.
Borrowed an Android tablet and this shows QuickShot mode but no Pano.

The plot thickens.
2018-1-23
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AussieFlyer
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fanse229d11b Posted at 2018-1-23 06:32
Same issue with same firmware version.

At least there are 2 of us now.
2018-1-23
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DJI Elektra
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AussieFlyer Posted at 2018-1-23 04:26
Hi Elecktra
I have made another observation,
Version V01.04.0000 gave me Quick Shot mode & Dynamic point option - loaded and was working,

Sir, please tell me the version of your IOS system. Did you use the active track after update your drone? Please try to update your IOS to the latest version and try again.
2018-1-24
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AussieFlyer
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DJI Elektra Posted at 2018-1-24 20:12
Sir, please tell me the version of your IOS system. Did you use the active track after update your drone? Please try to update your IOS to the latest version and try again.

DJI Elektra
Thanks for the reply.
IOS 11.2.5 as at 24 Jan 18.
DJI Go 4 app is V4.2.4
I have not flown using Active Track before of after updating to V01.04.0200 for both AC & RC
Strangely I have Qickshot mode if using Android device on V01.04.20, but still no Pano mode.
No Pano modes, Dynamic home point or Quickshot on IOS device which new iPad Mini 4 128g.
2018-1-24
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DJI Elektra
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China
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AussieFlyer Posted at 2018-1-24 21:58
DJI Elektra
Thanks for the reply.
IOS 11.2.5 as at 24 Jan 18.

Thanks for your update. Please wait patiently.
2018-1-26
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AussieFlyer
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DJI Elektra Posted at 2018-1-26 02:41
Thanks for your update. Please wait patiently.

Hi Elektra
Patience exhausted.
I will just return this POS to the DJI Agent I purchased from and let them resolve the problem!
2018-1-30
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DJI Elektra
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China
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AussieFlyer Posted at 2018-1-30 01:10
Hi Elektra
Patience exhausted.
I will just return this POS to the DJI Agent I purchased from and let them resolve the problem!

Sorry for the late response. Please try to downgrade your IOS system to 11.2.2 and keep us updated. Thanks for your support and understanding.
2018-1-31
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AussieFlyer
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DJI Elektra Posted at 2018-1-31 03:05
Sorry for the late response. Please try to downgrade your IOS system to 11.2.2 and keep us updated. Thanks for your support and understanding.

Sent it back to DJI to resolve, unit obviously corrupted after update. After all, why should I have to try and fix DJI's problem?
2018-1-31
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DJI Elektra
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AussieFlyer Posted at 2018-1-31 03:35
Sent it back to DJI to resolve, unit obviously corrupted after update. After all, why should I have to try and fix DJI's problem?

Sorry for the trouble it brings. Hope the problem will be solved as soon as possible. Thanks for your patience.
2018-2-5
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Indian
lvl.2
Norway
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Before i had a 180 degree pano mode that took 8 shots but I dont have that anymore. I do have the 180 but it takes 15 pictures. Is this normal?
2018-7-3
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