I received my P4P plus yesterday. Tried updating it and it tells me that I have no internet connection (Error 3.1802) also It will not let me calibrate the compass, any ideas anyone PLEASE

Did you tried reisntall the app ?
Hola Phil , has intentado reinstalar la aplicacion de DJI ?

Nebicaneser Posted at 2018-1-20 10:22
Did you tried reisntall the app ?
Hola Phil , has intentado reinstalar la aplicacion de DJI ?

Do you mean the DJI GO 4 app?

phillbarnes Posted at 2018-1-20 10:25
Do you mean the DJI GO 4 app?

yes Phil , sometimes it solve the problem

hope this video help you in the start

Nebicaneser Posted at 2018-1-20 10:28
yes Phil , sometimes it solve the problem

I have the Pro Plus with the built in display

check all steps , maybe you miss one

Revise todos los pasos , quiza alguno se escapó

Nebicaneser Posted at 2018-1-20 10:35
check all steps , maybe you miss one

Revise todos los pasos , quiza alguno se escapó

Checked and double checked, Still will not let me calibrate the compass or update

phillbarnes Posted at 2018-1-20 10:53
Checked and double checked, Still will not let me calibrate the compass or update

well Phil , hope a moderator read soon this post to help you ... im Phantom 3 SE uSER

anyway ... did you tried the update via Dji Assistant 2 ?

Have you tried all the baby steps?

I don't want to sound patronising - but try powering down the router for a few mins first - then rebooting.

Can you let DJI through the firewall of your router?

If this works - great.

I'd also try a IMU calibration before a Compass Calibration  - and make sure you are far enough away from anything that can affect the compass.  I think the manual says 1.5m radius (correct me if I am wrong)

Rigger73 Posted at 2018-1-20 10:57
Have you tried all the baby steps?

I don't want to sound patronising - but try powering down the router for a few mins first - then rebooting.

You may not WANT to sound patronising BUT you sure do

phillbarnes Posted at 2018-1-20 10:53
Checked and double checked, Still will not let me calibrate the compass or update

Why are you wanting to calibrate the compass?
What is it that makes you say it won't let you?

No problem. Have returned the P4P plus to Amazon and they have dispatched the new one already on the promise that I will return the  defunct one within 30 days. Now that is what I call service

phillbarnes Posted at 2018-1-20 17:09
No problem. Have returned the P4P plus to Amazon and they have dispatched the new one already on the promise that I will return the  defunct

I'd suggest you don't try to unnecessarily recalibrate the compass on your new one.
If there's a genuine need to calibrate the compass, you can do that, but you have to look through the settings to do that.

phillbarnes Posted at 2018-1-20 11:01
You may not WANT to sound patronising BUT you sure do

You may interpret it as that, but I was genuinely trying to help you, not patronise you.

Many problems can be sourced to a router, and a simple power-off and re-boot can do wonders.

If you have any engineering experience - then you know to try the simple things first before going more in-depth.

phillbarnes Posted at 2018-1-20 10:31
I have the Pro Plus with the built in display

You need a Wi-Fi connection. You will have to enter your password for you home network as well.

I am using a Phantom Pro and a “Link Phone Number” keeps popping up. I cannot connect with my phone or get it to go away. And I’m in the U.S. How do I resolve this issue?

I am flying a P4P and keep getting a "link phone number" how do I connect my phone or get ride of the page

It is all sorted now. Many thanks

I was having the same problem with my new Phantom Pro + asking for a Mainland China telephone number to complete registration. It came up twice in the field keeping me from flying. I updated the firmware on both the controller then the drone and it hasn't come back, yet! Problem is I don't carry my WiFi Network out to fly at the local park.

I've signed out of my account on my Phantom 4 pro plus i.e. controller has the screen attached but when I restart it tells me to sign in but it says network unavailable - check your internet connection
Nowhere on the initial start up of controller is there a settings icon for me to connect to the internet - any ideas