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Sending for repair
429 2 2018-1-21
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FlanniganFlyer
Second Officer
Flight distance : 1101680 ft
United Kingdom
Offline

Hi all can someone give me guidance as dji online help is closed at the moment, I’m sending my controller in for repair and the online form gets to shipping and gives me an address in the Nertherlands  to ship to which is right because I’m in uk, but then it asks for recipients address and if the recipient isn’t in dji’s repair area it may not be able to fulfill repair, I take it then the recipient must be a dji approved repair centre, so why ship to the nertherlands to be ship to the uk to be repaired
2018-1-21
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FlanniganFlyer
Second Officer
Flight distance : 1101680 ft
United Kingdom
Offline

Update to my queary, I had not got MY address ressistered with my Dji account that’s where the problem lay, no need for response from forum activists, sorry for my duhs!!!
2018-1-21
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Glad to know you figured it out, please send in at your earliest convenience and let us know if you have any further query, thank you.
2018-1-21
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