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YouTube Live Stream OSMO
792 5 2018-1-21
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Scott.Boucher
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Hi Guys

I am using an iphone 6 with the latest IOS to stream to youtube. verything seems to work OK, accept i get constant grey screens on the viewers end during the stream. Any ideas or settings to adjust?

Cheers
2018-1-21
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DJI Mindy
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Hello Scott, does the issue happen every time? Any chance to post the link of live streaming in YouTube here? I will confirm with our engineers, besides, what is the firmware and APP version?
2018-1-21
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Scott.Boucher
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DJI Mindy Posted at 2018-1-21 23:57
Hello Scott, does the issue happen every time? Any chance to post the link of live streaming in YouTube here? I will confirm with our engineers, besides, what is the firmware and APP version?

Every time i live stream yes. APP: 3.1.24(2813) Firmware: 1.11.2.70. The grey screens only occur during the live broadcast. When playing back later you dont see the grey screens.
2018-1-22
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DJI Mindy
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Scott.Boucher Posted at 2018-1-22 01:42
Every time i live stream yes. APP: 3.1.24(2813) Firmware: 1.11.2.70. The grey screens only occur during the live broadcast. When playing back later you dont see the grey screens.

Thank for getting back to us, have you tried other live streaming channel like Facebook or other iOS device? Just make sure the issue was not caused by the live broadcast platform or mobile phone, thank you.
2018-1-23
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Scott.Boucher
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I have tried Facebook, and it seemed OK. I tried another iPhone, a 6s and the result was still the same "grey screens" on the live feed.
2018-1-27
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Sentoris
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Poland
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I have the same situation - OSMO live stream to youtube produces grey screens during playback every few seconds. Here is a link: https://youtu.be/-kPUseAxBWs
5-10 21:56
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