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error video format on DJI GO 4
1743 4 2018-1-23
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djiuser_2WVmptd
lvl.1
Flight distance : 4964 ft
Brazil
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Hello, I would like to know if any one can help me
I'm trying to edit the videos I made with my mavic pro on DJI GO 4, but when i try to make de editions I receive the error "video format is not supported"
I'm recording the videos in 4k, I already try to save on format MOV and MP4, and tried the autoedit mode and the manual edit mode and in both receive the same error.
The videos is not corrupted, once I can see these videos on the cellphone and even on dji go 4 I can see the movies.
I'm trying to make the editions on the video cached on cellphone.
my cellphone is a samsung S7

2018-1-23
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Ar.Drone
lvl.3
Flight distance : 3653642 ft
Brazil
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This procedure will recode your video, and will work:




2018-1-23
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Ar.Drone
lvl.3
Flight distance : 3653642 ft
Brazil
Offline

use o APP KineMAster
2018-1-23
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DJI Susan
Administrator

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Hey there, the DJI GO app only support to edit 1080P or less resolution. For 4K video, it is recommended to edit with professional software.
2018-1-28
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fansc50e8cd0
lvl.1

Germany
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post deleted by writer
10-18 08:30
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