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repair service quotation confusion
378 2 2018-1-23
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cstephens10
lvl.2
Flight distance : 170545 ft
United States
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case : CAS-1339124-K6B2J6
so I recieved a quotation email today that said "We'll either repair it or replace it with a product that's new or equivalent to new in both performance and reliability after payment has been received".. but in my repair progress inquiry it says I am free of charge. Help?
        
2018-1-23
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DJI Mindy
Administrator
Flight distance : 7 ft
Offline

Hi cstephens, we apologize for the confusion, no worries, your drone has been repaired/replaced without any charge, currently, quality evaluation has been through and it is now waiting for being shipped out, hope you will get it back soon. GTScreenshot_20180124_110218.png
2018-1-23
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SOUNDWAVE439
Second Officer
Flight distance : 115597 ft
United States
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It is warranty
2018-1-24
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