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Wifi SSID changed after repair.
382 4 2018-1-24
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talwar
lvl.1
India
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I crashed my DJI Spark due to intereferce in the compass, and paid 200 USD approx for repair. because it was not covered in the warranty,
I live in New Delhi, India, so sent the drone to Hong kong for repair, got it back to India(excited) and the WIFI ssid has changed(sad)!!

Should i buy a ticket to hong kong and get it fixed or DJI will help do something?

I think a refund of the drone and Rapir charges would be appropriate.

Thanks!


2018-1-24
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Brambleman
Second Officer
Flight distance : 20627 ft
United States
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If i'm not mistaken, DJI "repairs" drones with refurbs. So it is very likely your Spark's main board is entirely different, if not the entire device, especially since you were having compass problems.
2018-1-24
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dj_dread
Captain
Flight distance : 648399 ft
United States
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did you try to change the SSID with DJI Assistant?
2018-1-25
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talwar
lvl.1
India
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Not connecting to Assistant 2 also, dont know why?!?
2018-1-25
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi talwar, could you please provide us the previous case number? We will help to check more details for better support, thank you.
2018-1-25
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