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tracking shipping date for mavic air
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Cavids
lvl.3
United States
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anyone know how to see the current shipping date for a mavic air from dji store? I can see my order but it does not show at all anything about ship date.

2018-1-25
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Don52
lvl.4
Flight distance : 3041 ft
United States
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I would also be interested in finding this out
2018-1-25
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Steeevo
Second Officer
Flight distance : 264882 ft
United Kingdom
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Apple uk is saying 4 - 6 weeks
2018-1-25
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Sparky_17
Captain
Flight distance : 62349 ft
Canada
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It should appear once the payment has been processed if i remember correctly.  
2018-1-25
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Lostlogik
lvl.1

United Kingdom
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So the next question is, when do they process, as I see my payment has been authorised but nothing else is showing
2018-1-25
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PILkc6AD5SEz
lvl.1
Flight distance : 37861 ft
United States
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After payment a pop-up on the payment confirmed page that offered a download of a tracking/status app. Anyone know what this is? It did not download to my Galaxy Note 8. Thanks
2018-1-25
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Lostlogik
lvl.1

United Kingdom
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Isn't that just the DJI store app?
2018-1-25
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Hummingbird.UAV
Captain
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Canada
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PILkc6AD5SEz Posted at 2018-1-25 10:52
After payment a pop-up on the payment confirmed page that offered a download of a tracking/status app. Anyone know what this is? It did not download to my Galaxy Note 8. Thanks

Its probably something linked to FedEx or DHL.  I've ordered many times from the DJI online store.  In each case I get a tracking # when the order ships.  I just use the # to look up where my package is.  Once shipped packages arrive in three days.  That's to Canada. Might be one day faster to the USA as all my orders visit the States in transit.
2018-1-25
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hallmark007
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It says shipping to US starts 28th January, on UK site it says 8/10 Days shipping, so it should start shipping from next Monday/Tuesday, I would expect to see users flying first week in February.
2018-1-25
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Wachtberger
Captain
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Germany
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hallmark007 Posted at 2018-1-25 11:07
It says shipping to US starts 28th January, on UK site it says 8/10 Days shipping, so it should start shipping from next Monday/Tuesday, I would expect to see users flying first week in February.

That is my guess and hope too.
2018-1-25
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi, when you placed the order, you might see the estimated shipping date on the website. When the package is shipped, you will receive a tracking number in the email. Please kindly wait patiently, and I also hope users will receive their drone soon. estsd.png
2018-1-25
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fans040fb12a
lvl.1
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United Kingdom
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I was told that UK orders will ship on January 28th and should take 3 days.
2018-1-26
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slimharry
Second Officer

Canada
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Hummingbird.UAV Posted at 2018-1-25 10:58
Its probably something linked to FedEx or DHL.  I've ordered many times from the DJI online store.  In each case I get a tracking # when the order ships.  I just use the # to look up where my package is.  Once shipped packages arrive in three days.  That's to Canada. Might be one day faster to the USA as all my orders visit the States in transit.

Whats your buying experience in Canada from DJI, is the price really Tax and Duty included upon delivery?

UPS DHL or Puro won't charge you CoD fees?
2018-1-26
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AIister
Second Officer
Flight distance : 529518 ft
Canada
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good question.

normally, there is no duty on camera equipment coming into canada.  

but, since this is made in China there may be duty?


edit - https://forum.dji.com/thread-19852-1-1.html

ok should be good to go.

Mavic AirUSD $799

Shipping:Free
Tax:Included

~~~~


5. Do I need to pay customs and import charges for my order?
Customs fees and VAT are already included in the product price when purchasing products from our online store. However, you may be asked to pay a charge by local shipping agents. If you encounter this situation, we strongly advise you not to pay them, and contact our online sales support at https://www.dji.com/support.Dedicated staff will be available to help you.




2018-1-26
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Brandon Perrier
New

United States
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Can I use an early shipping code coupon if I order the goggle package? OR is it only with the fly more package?  Thanks for any help!
2018-1-26
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GBN722
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United States
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I got an email from DJI thanking me for my support and since I purchased a Air and DJI care I could join DJI Select and get my drone even faster.  I'm already a member, but they must not recognise it.  
2018-1-26
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Hummingbird.UAV
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slimharry Posted at 2018-1-26 05:07
Whats your buying experience in Canada from DJI, is the price really Tax and Duty included upon delivery?

UPS DHL or Puro won't charge you CoD fees?

Never had to pay any tax, import duties or brokerage fees.  Cannot say about PST as Alberta does not have this but I would expect none.  Package must be signed for.  Ordered at least six times.
2018-1-26
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slimharry
Second Officer

Canada
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Hummingbird.UAV Posted at 2018-1-26 07:17
Never had to pay any tax, import duties or brokerage fees.  Cannot say about PST as Alberta does not have this but I would expect none.  Package must be signed for.  Ordered at least six times.

Thank you sir

It sucks commerces here are selling the MP fly more combo at 1749 + taxes. Thats almost 2000$ in quebec!
2018-1-26
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Hummingbird.UAV
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slimharry Posted at 2018-1-26 07:19
Thank you sir  

It sucks commerces here are selling the MP fly more combo at 1749 + taxes. Thats almost 2000$ in quebec!

That seems unfair, my FB cost just under $1300 Canadian.  Big box stores in Alberta like Best Buy typically have a price like DJI China when converting the dollar value but then sales taxes are added.  So I save a bit by buying from China.
2018-1-26
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RickNTX
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United States
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GBN722 Posted at 2018-1-26 07:12
I got an email from DJI thanking me for my support and since I purchased a Air and DJI care I could join DJI Select and get my drone even faster.  I'm already a member, but they must not recognise it.

I received the DJI Select marketing email and went ahead to sign up since it said I'd get it faster..   After signing up, it didn't mention anything about my order being 'stepped up' so I did a chat with support..  

They're showing my ship date is 14FEB and that 'includes' the DJI Select step up..   If I had not purchased the DJI Select, they said it would have been the end of Feb.  Only the first 1000 orders would go out on 28JAN according to them.  I ordered mine on 24JAN.

Hope that helps..  The website just says 3-5 business days after payment is received.  I paid with a credit card.  Nothing further beyond that is showing on the order other than payment has been made.  
2018-1-26
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Kune
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RickNTX Posted at 2018-1-26 11:12
I received the DJI Select marketing email and went ahead to sign up since it said I'd get it faster..   After signing up, it didn't mention anything about my order being 'stepped up' so I did a chat with support..  

They're showing my ship date is 14FEB and that 'includes' the DJI Select step up..   If I had not purchased the DJI Select, they said it would have been the end of Feb.  Only the first 1000 orders would go out on 28JAN according to them.  I ordered mine on 24JAN.

which color have you purchased?
It seems the red one has longer delivery dates
2018-1-26
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RickNTX
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Kune Posted at 2018-1-26 11:19
which color have you purchased?
It seems the red one has longer delivery dates

I picked the red one on my order.

It was showing 3-5 days on the order screen when I placed it on 24JAN.

Now, of course, the red is showing 7-10 days.
2018-1-26
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Tadango
Second Officer
Flight distance : 232359 ft
Netherlands
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Looks like my White FlyMore combo will be shipped on the 28th I hope DHL delivery will be smooth.....
2018-1-26
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Kune
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Tadango Posted at 2018-1-26 12:15
Looks like my White FlyMore combo will be shipped on the 28th  I hope DHL delivery will be smooth.....

How did you find out?
I'm checking my order and it is still in authorized..  (I purchased on 24th)
2018-1-26
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Tadango
Second Officer
Flight distance : 232359 ft
Netherlands
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A simple chat with support will tell you everything.....
2018-1-26
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Kune
First Officer
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Spain
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ok... Just contacted with support, and it seems mine is estimated to ship on 7th of February. I guess you purchased the drone before me.
2018-1-26
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djiuser_Aa4dZtM
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United States
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I just finished chatting with Customer Support - I asked them to explain why my expected ship date is 2/15/18 when I ordered mine the morning that they were announced. I kept being told that, because I signed up for DJI Select, that my order would ship earlier than 2/15/18. I tried my hardest to get them to help me understand why, DJI Select or not, did my ship date move from 1/28/18 to 2/15/18. This sucks.
2018-1-26
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Lostlogik
lvl.1

United Kingdom
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I've just chatted too and my Red is estimated for shipping on the 7th "due to demand". Shame considering I ordered on 23rd.
2018-1-26
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djiuser_sVA1vsS
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Canada
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I chatted with support and they were not able to give me any details. my payment has been confirmed for two days now without any information on shipment. I ordered the onyx black flymore combo on the 25th
2018-1-26
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djiuser_Aa4dZtM
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djiuser_sVA1vsS Posted at 2018-1-26 13:01
I chatted with support and they were not able to give me any details. my payment has been confirmed for two days now without any information on shipment. I ordered the onyx black flymore combo on the 25th

My payment still says "authorized". Which, I guess, means I have even longer to wait.
2018-1-26
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djiuser_Aa4dZtM
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djiuser_sVA1vsS Posted at 2018-1-26 13:01
I chatted with support and they were not able to give me any details. my payment has been confirmed for two days now without any information on shipment. I ordered the onyx black flymore combo on the 25th

I ordered the black fly more combo on the 23rd. No details other than those provided by the customer service chat person. He said mine was scheduled to ship on the 15th of February. Do what now?!
2018-1-26
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fans79dc103e
lvl.1

United States
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I purchased my black Air on 25th on Newegg and just got order process confirmation this morning. It says "Your order should be shipped within 24-48hrs." Then shortly after, I was charged $999.
2018-1-26
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RickNTX
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fans79dc103e Posted at 2018-1-26 14:57
I purchased my black Air on 25th on Newegg and just got order process confirmation this morning. It says "Your order should be shipped within 24-48hrs." Then shortly after, I was charged $999.

I was just looking at NewEgg on this..  Looks like it is DJI selling through them and the shipment will be from DJI still..   

Would be interested to see if this path gets them out faster than going through DJI's site directly...  

Let us know on the shipping once you learn more....  
2018-1-26
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Ronald Lewis
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Tadango Posted at 2018-1-26 12:15
Looks like my White FlyMore combo will be shipped on the 28th  I hope DHL delivery will be smooth.....

Did you purchase it with the priority delivery coupon? I purchased mine on the 23rd and I dont see any shipping info yet
2018-1-26
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Kune
First Officer
Flight distance : 1349301 ft
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Spain
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Mine has shipped!!! Just received the DHL Tracking
2018-1-27
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Tadango
Second Officer
Flight distance : 232359 ft
Netherlands
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Kune Posted at 2018-1-27 00:57
Mine has shipped!!! Just received the DHL Tracking

Weird So before the official shipping start.... Maybe that's the bennefit of DJI Select?
2018-1-27
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Tadango
Second Officer
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Netherlands
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Ronald Lewis Posted at 2018-1-26 21:15
Did you purchase it with the priority delivery coupon? I purchased mine on the 23rd and I dont see any shipping info yet

No, just regular shipping.
2018-1-27
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Kune
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Tadango Posted at 2018-1-27 01:11
Weird  So before the official shipping start.... Maybe that's the bennefit of DJI Select?

I guess so. I purchased the DJI select as well.  I received the tracking fromDHL (SMS) but it’s not in the  DJI  Store yet.
2018-1-27
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paulco
lvl.2
Flight distance : 486211 ft
United Kingdom
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My order has shipped. White Mavic Air Fly More to UK. 1 working day according to DHL. Ordered a day after the launch event. I bought Select two days after purchase and complained on the forum so maybe that played a part (or, more likely, not!). No coupons used.

Hope everyone get's their Air's as soon as possible. ENJOY IT!
2018-1-27
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Buzzyone
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United Kingdom
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Mine has shipped too! Looks like the eBay chancers May be out of luck DJI seems to have got it together
2018-1-27
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