slyfox0 Posted at 2018-1-27 05:26
Ordered from DJI - 2018-01-23 15:28:44 (UTC). Stage 3 - Payment Successful. Nothing has been chipped

Order 2018-01-23 15:16:41 (UTC), status just changed. (Still no shipper details/tracking like some orders from 24-25th)
Mavic Air $800
DJI Select #2

Wachtberger Posted at 2018-1-27 10:01
Great, looking forward to it and don't forget charging immediately RC and batteries! And there is a firmware update available. You can update both RC and Air with DJI Assistant.

Oh yes that's the first thing i'm doing !

Wachtberger Posted at 2018-1-27 10:01
Great, looking forward to it and don't forget charging immediately RC and batteries! And there is a firmware update available. You can update both RC and Air with DJI Assistant.

Post with extra pics is up !

Anyone order a Red one that's shipped yet?  

glowingsplint Posted at 2018-1-27 02:55
[view_image]

Had the priority shipping through that magic free trial thing where the first 1000 got a code.  Have the tracking number from DHL sent through email this morning, really looking forward to trying this out.

Someone mentioned the desktop and mobile versions are not showing the same information. Decided to come to my iMac, only to be pleasantly surprised that I'm now showing a "shipped" status with FedEx. Still no tracking number.

Mavic Air Onyx/Black Fly More
Ordered on the morning of the announcement (1/23/18) at 16:50 UTC.

I was told by customer support that my device would ship on 2/15/18. I also received the email giving me the opportunity to sign up for DJI Select to "receive it sooner". Not sure how much of a different it'll make.

ordered mine the 23rd was labeled shipped but no tracking just received tracking

Oracle Miata Posted at 2018-1-27 10:11
Anyone order a Red one that's shipped yet?

Not yet.... I really hope the rumors about the red models having delayed shipping aren’t true.

fansc9ee7922 Posted at 2018-1-27 17:49
ordered mine the 23rd was labeled shipped but no tracking just received tracking

I just received an email with my FedEX tracking number at 7:59PM CST (Alabama)! Woo!

(Ordered mine on 1/23/18 too)

Received UPS Tracking Number this morning
Ordered Thursday, 1/25/18 at around 7:00pm CST
Onyx Fly More Combo
No Priority or DJI Select
Vendor DJI Orange County

I cancelled my order with DJI Official site after confirming DJI OC had them in stock. They’re supposed to get more fly more combos in early in the week (sold out today). They even threw in a 64 GB SD card!

_iOBx Posted at 2018-1-27 18:24
I just received an email with my FedEX tracking number at 7:59PM CST (Alabama)! Woo!

(Ordered mine on 1/23/18 too)

Still havent gotten a tracking number yet. Hopefully its on the way.

I ordered a Red fly more on the 24th, rec’d email with fedex tracking number a short while ago, but no tracking on fedex website yet (typical).  I live in Texas.

Also received Fedex tracking

Ordered the black fly more combo on january 23rd at 16.41 at dji.com but have not received a shipment update at the moment.

Have ordered the black Fly more Combo on January 23rd, 16:41. Did not get dji select but still hopefull to receive a shipment update tomorrow...

Ordered on the 23 no select received email shipped should arrive wed  can’t Waite

Purchased: Mavic Air Fly More Combo (Onyx Black)
Date: Wed 2018-01-24 03:36:48 (UTC)
Delivery Address: San Francisco 94103
Shipping information sent to FedEx: Sun 2018-01-28 09:42 (UTC)
Shipping from Shenzen, China
Expected Delivery: Wed 2018-01-31 by 10:30am (San Francisco GMT-8)

expected delivery for me is 1/31 ordered 1/23

I guess I am not alone waiting on shipment lol oh well must wait a little longer I guess....

What can be more intense than to finally receive a DHL tracking number and wait? I am leaving to Mexico on Jan 30 at noon. Come on DHL, come on...

Ordered January 24th from B&H. No activity on my order   Should I cancel & ordering through DJI website?

For anyone who ordered a Red Color, looks like we have some more waiting to do.......     Here is a conversation I just had with online support.



Hello my name is Junrey, very glad to help you! What can I do for you?


Hi there! Thank you for contacting DJI Pre-sales support, My name is Junrey, how may i help you today?


Hello, I wanted to check on the status of my order


order number: *****************


yeah sure, glad to check that for you.
09:40


One moment please, i will check my resources and will be back as soon as possible.


thank you


Thanks for patiently waiting!
09:41


as per checking it here Kevin, you made an order and paid last 18-01-23 @23:37:37 and the color you have chosen is Mavic Air (Flame Red) and i hope you are aware that it has an estimated date to ship 10-15 business days.
09:44


I see, when I ordered on the 23rd, the website stated the ship date would be the 28th. I've also been looking at the forums and there have been indivduals who had ordered the Mavic Air (flame red) after me who have already had theirs shipped?
09:45


28th for the white and onyx black Kevin.


still there?


Yes
09:47


as far as i know Kevin we do start to ship on 28th for white and onyx black and it has an additional of 3-5 business days for our courier delivery time frame and the red one is a different story.,


i hope you are aware of it .


Just a little disappointed. I was expecting the 28th and as I said there are members on the DJI forum who have also ordered the Red color who are reporting that their drone has been shipped. And some of these individuals ordered after I did.
09:49


i do understand your frustration Kevin but i will give you a photo to see the difference.






and now it appears to be in 7-10 but we do still stick on the 10-15.
09:50






I see that there NOW. But on the release date on the 23rd, all colors showed that they would ship on the 28th.
09:52


its not Kevin, its only for the white and black really
09:53


Well, I wish it would have said that back on the 23rd. I would have picked another color if I knew I would have to wait longer
09:55


i do really understand you Kevin but that was really the information and maybe you have just over looked as it appears really on 28th but by default color is white but if you choose the red one the delivery time frame will change.
09:56


I'm positive that it did not say that back on the 23rd.


Is there nothing you can do to get it shipped sooner?
09:59


i would really love to Kevin but we do follow our logistics delivery schedule.


Ok Junrey, I understand. Thank you for your time. I guess I'll just have to wait.
10:01


thanks for your kind understanding Kevin, i know you wanted this item as soon as possible.
10:03


Yes, I did .Hopefully it won't take much longer. I thought I would that by ordering early on the release date I would be one of the first to get one.
10:05


yeah i know Kevin just like most of our customer but this is beyond our control Kevin and we have just to follow the schedule.


Ok. Thanks again Junrey. Have a good rest of your day.
10:06


i do really appreciate your kind patience and understanding Kevin, by the way, is this your new drone or one of your collection?


This will be my second Drone. I currently own the Spark as well
10:07


oh i see, thanks for that information Kevin and hoping that we are able to deliver on or before thegiven time frame.


Thanks


Bye!
10:08


thanks for being nice despite the information i have provided Kevin.


would there be anything you would like to ask aside from this one?


no, I appreciate your help and I realize this is out of your hands.
10:10


Thanks, your business means a lot to us and I want to thank you for taking the time to speak with me today.


If that was everything, thanks for contacting DJI pre-sales support! Again, my name is Junrey. have a great day and keep safe always!


You too, thanks

Red takes time because sexiest.  Also like red Alfas it will sound the best!  I wait diligently with you.

Ordered mine on Jan 25th, onyx black, to Canada. Still no shipping, status is still at "pay confirmed".

i press for error 28 but i buy on 25 ops

I’m in the U.K. Ordered the Onyx black fly more combo pack on the 24th. No change in shipping. No priority post.

Kevin79 Posted at 2018-1-28 07:14
For anyone who ordered a Red Color, looks like we have some more waiting to do.......     Here is a conversation I just had with online support.

Ugg....I ordered the 'Flame Red".  But thank you for letting me know!  

mine says its coming from china how its gonna be here jan 31 idk
maybe delivered by drone

mine is basic white cant wait for mine. guess i will fly my spark and phantom to ease the pain

TonyJ Posted at 2018-1-27 19:48
I ordered a Red fly more on the 24th, rec’d email with fedex tracking number a short while ago, but no tracking on fedex website yet (typical).  I live in Texas.

Did you order directly from DJI?  Second question, did you have a 'Priority Shipping Code'?  I ordered mine on the 23rd and I was just told 7-10 days before it ships.

Purchased: Mavic Air (Arctic White)
Date: Tuesday 2018-01-23 15:16:54 (UTC)
Delivery Address: Indianapolis, IN 46268
Shipping information sent to FedEx: Sun 2018-01-28 10:43 (UTC)
Shipping from Shenzen, China
Expected Delivery: Wed 2018-01-31 by 10:30am

What time did they open up ordering and what is the earliest you have seen?

Glenn Stewart Posted at 2018-1-28 04:08
Purchased: Mavic Air Fly More Combo (Onyx Black)
Date: Wed 2018-01-24 03:36:48 (UTC)
Delivery Address: San Francisco 94103
Shipping information sent to FedEx: Sun 2018-01-28 09:42 (UTC)
Shipping from Shenzen, China
Expected Delivery: Wed 2018-01-31 by 10:30am (San Francisco GMT-8)

Mine has now been picked up:

Thank you for sharing the procedure of ordering from your portal. It will provide assistance for sure for new clients. Furthermore, they can contact to support in order to get quick assistance as well. Students should always seek for university assignment help immediately in order to get quick assistance for their assignments.

Kevin79 Posted at 2018-1-28 07:14
For anyone who ordered a Red Color, looks like we have some more waiting to do.......     Here is a conversation I just had with online support.

I see that conversation took 30 minutes, where it should have taken 2 minutes via phone.
One of the reasons I hate the DJI support process using "Chat"    It just doesn't work well.

DJI Select Member
Ordered White Fly More on 1/23
Fed X delivery from Chine scheduled for 1/31.

i dont have dji select membership just ordered straight off website i think that select membership is b.s seeing some select members havent shipped

M2Wair Posted at 2018-1-28 06:12
I guess I am not alone waiting on shipment lol oh well must wait a little longer I guess....
[view_image]

And it is now shipped, so the excitement builds.

I ordered mine (black) on evening of 23rd. Not a DJI select member and mine is out for delivery today (uk) with DHL. Came straight from China.

I'm from the UK and ordered during the live show.

Ordered a black Fly more, not select and was not offered the option of select, as I would have gone for it.

Woke this morning to no change on my order status (Pending), decided I would give Support a hard time about it today while at work. as I really wasn't having this Feb 13th Nonsense, it clearly stated sooner when ordering.

As I was driving to work received a flurry of emails from DJI and DHL Confirming shipping and tracking numbers

So expecting it Wed/Thurs?

Hope everyone else has similar luck!!!

My gosh. All this for the Mavic Air..................................... Lame

Ordered 25th Dji.com - Onyx FMC - priority shipping - delivered Wednesday (Canada)