Please select Into the mobile phone version | Continue to access the computer ver.
Dropped out of the sky, not sure what to do now
600 5 2018-1-27
Uploading and Loding Picture ...(0/1)
o(^-^)o
Loki007420
lvl.4
Flight distance : 128832 ft
United States
Offline

Not real sure what happened, it was coming down and she just dropped out of the sky like a rock.   Not even two weeks old, I have been getting the GPS error cause I use a android phone.  

here are some pics of the damage, what can I do to fix it?  the damage seems to be just to this arm.   I have not powered it on since the crash
20180127_174231.jpg
20180127_174225.jpg
20180127_174217.jpg
2018-1-27
Use props
dj_dread
Captain
Flight distance : 648399 ft
Romania
Offline

upload your log files here: http://www.phantomhelp.com/LogViewer/Upload/
open up a case with DJI support to see if that was a hardware/software failure or pilot error
2018-1-27
Use props
Loki007420
lvl.4
Flight distance : 128832 ft
United States
Offline

dj_dread Posted at 2018-1-27 14:55
upload your log files here: http://www.phantomhelp.com/LogViewer/Upload/
open up a case with DJI support to see if that was a hardware/software failure or pilot error

thanks

http://www.phantomhelp.com/LogViewer/MW09JQ8UH8UYHFSL35HD/
2018-1-27
Use props
hallmark007
Captain
Flight distance : 6794423 ft
  • >>>
Ireland
Online

Loki007420 Posted at 2018-1-27 18:01
thanks

http://www.phantomhelp.com/LogViewer/MW09JQ8UH8UYHFSL35HD/

Looking at your log , it looks like you picked up some compass problems I think this may have happened from the ground you took off from was it concrete?, you were also flying very low in tripod mode you could have picked up compass problems flying over metal objects, you received compass warnings and really should have landed at this point.
You continued on receiving yaw errors before going into Atti mode and although Aircraft can be controlled in Atti mode it can be difficult, it looks twords the end of your flight you may have clipped branch of a tree which caused your spark to fall out of the sky.

I think your envoirment was the cause of your crash oblivious magnetic interference causing compass problems, having said this, I have seen dji give warranty in such cases, I would advise you to sync your flight in your app contact dji and set up a case for warranty or repair, just contact support and they will take care of the rest, sending you a case number and arranging for a pick up of your spark.
I wish you luck and hope it’s a good outcome for you. Good luck.
2018-1-28
Use props
Shade220
lvl.4
Canada
Offline

Many errors in the flight log, Was it windy?
2018-1-28
Use props
Loki007420
lvl.4
Flight distance : 128832 ft
United States
Offline

I was trying to take some low shots of leaves blowing, I did take off from contcrete..

I was trying to get it down but it was fighting me the whole way,   it was close to a tree but it didn't touch the tree.   I watched the back end of the drone just drop and the whole thing shoot done like a missle.

It was a lil windy, wasn't bad at all before it fell that was the 5th battery I put in
2018-1-28
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules