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DJI GO4 and iOS 11.2.5, where is DJI CS??
564 2 2018-1-27
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HDPS
lvl.2
Flight distance : 37881 ft
United States
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Before updating to iOS 11.2.5 my P4P was flying erratic, at one point commands from RC were not followed by aircraft (scary!!)  and video pixels were huge.  This is a BIG LIABILITY ISSUE!  All was fine until I had the DJI "mandatory" update for Mavic's

After the update to iOS 11.2.5  my P4P and DJI GO 4...WILL NOT CONNECT AT ALL

Grounded again until DJI come up with a new update????


Where is DJI Customer Support?  How about let us roll back DJI last update until you guys find a fix???

Very unhappy.

2018-1-27
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, sorry for the inconvenience, we have an announcement for the latest iOS 11.2.5 and DJI GO 4 app, please visit this web for the details. https://forum.dji.com/thread-131074-1-1.html
For now, the temporary solution is to downgrade the iOS to 11.2.2 and see if it can connect again. If you want to contact our support, please visit this site: http://www.dji.com/support
Should you have any further questions, please feel free to contact us. We'd glad to help.
2018-1-28
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HDPS
lvl.2
Flight distance : 37881 ft
United States
Offline

DJI Thor Posted at 2018-1-28 21:28
Hi there, sorry for the inconvenience, we have an announcement for the latest iOS 11.2.5 and DJI GO 4 app, please visit this web for the details. https://forum.dji.com/thread-131074-1-1.html
For now, the temporary solution is to downgrade the iOS to 11.2.2 and see if it can connect again. If you want to contact our support, please visit this site: http://www.dji.com/support
Should you have any further questions, please feel free to contact us. We'd glad to help.

Thank you for the reply DJI Thor, my iPad4 always worked correct  and with no problems at all with any iOS version, I was using the 11.2.2 without any problems until DJI GO 4 forced me to update to 4.2.4...THEN the problems started.

As always , after any updates I fly low and close to test everything,  after the latest DJI GO 4 update I got all kinds of erratic problems,  the Aircraft would stop doing what I was commanding  on my Remote, at one point aircraft just stopped for no reason, also the video was degraded and the pixels were huge. This at only 10 yards with zero interference.
AFTER upgrading to iOS 11.2.5  now the DJI GO 4 not even connect so one cannot fly anyway....guess is good as everything is UNSAFE at moment.

Lots of liability and DJI should ground all aircraft's until this is solved.
2018-1-29
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