Mark Blaide
lvl.4
Flight distance : 246014 ft
United States
Offline
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PolarPro Posted at 2018-2-5 16:55
Yah Seriously, I can understand being upset about receiving a defective filter, we will gladly replace it for him. They are really small filters and they are difficult to clean, we probably should have gotten a how to clean video started sooner. Just know we will always side with the customer and will always make you happy.
RE: Shipping to Canada is $12.99 on our site, and you can checkout via Amazon credentials on our site. Or you can wait for it to go "Prime" and ship to Canada.
Jeff from PolarPro,
You mentioned a video on cleaning? Do you have a link or can you describe the recommended cleaning process? Amazon says my filter order should be here in a couple days and I want to be prepared with knowledge!
Regards |
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